Life Sciences Client Relationship Manager

About the Position

Life Sciences Client Relationship Manager

Cognizant is seeking a highly skilled Life Sciences Client Relationship Manager who will be responsible for growing clients in the Chicago, IL area. Client Relationship Managers play a key role in our growth and are tasked with rapid business expansion within their assigned account(s), including managing business development and delivery objectives, top and bottom-line P&L, customer satisfaction, and the overall Account relationship for one or more key account(s).

Responsibilities

• Drive strategic pursuits encompassing small, medium, and large deals, working cross-functionally within Cognizant to ensure we are selling what we can deliver as aligned with the customer’s objectives; work with teams to deliver the pitch, define scope/team, and supply to pricing and contractual arrangements.
• Instrumental in growing the portfolio by 10% in 2026.
• Spearhead internal teams (Service Lines, Solutions, Delivery) to develop and lead strategy and drive strategic initiatives.
• Bring top-notch communications expertise with the client and within Cognizant up to the CxO level. Adept at effective leadership communication.
• Accountable for indirectly supervising end-to-end service delivery and ensuring all contractual commitments are met. Work with the customer to amend and approve changes as necessary.
• Drive entrepreneurial changes needed to achieve the customers' objectives, advised by deep industry expertise.
• Optimally lead and encourage the adjacent teams' team members engaged in the services delivery. Mentors and develops them to drive exceptional client experience.

Requirements

• Consultative Selling in the Life Sciences IT Industry.
• Experience in Sales & Marketing, R&D, and corporate functions in the Life Sciences Industry.
• Minimum 15 years of experience in the Life Sciences Industry in a client-facing role in a consulting firm or an account/engagement management role in the IT professional services offshore/outsourcing industry.
• Should be Visa ready for the East Coast geography and ready to travel on a need basis.
• Experience managing Client P&L of $15+ Million dollars including reporting and metric assessment for the account.

Nice to Have

• Deep Understanding of Client’s priorities and business models.
• Strategic thinking.
• Excellent Collaboration & Relationship building.
• Effective Problem-Solving Skills.
• Customer Focus.
• CXO Relationship management.
• MS or MBA degree preferred.

We Offer

• Base Salary: $150,000 - $170,000 + Annual Target Bonus of 30%.
• Benefits:
  • Medical/Dental/Vision/Life Insurance
  • Paid holidays plus Paid Time Off
  • 401(k) plan and contributions
  • Long-term/Short-term Disability
  • Paid Parental Leave
  • Employee Stock Purchase Plan

About the Company

Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process, and engineering expertise enable us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes, and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, based on applicable law.

Apply now and join our team to make a real-world impact!