Localization Operations Manager (x/f/m)

About the Position

Localization Operations Manager (x/f/m)

Set a new pulse for healthcare!

We're looking for a Localization Operations Manager to audit and redesign how we conduct translation and localization end to end; from content creation, through engineering delivery, to linguistic quality review. You will challenge our current tooling and AI/MT workflows, content ownership and governance models, integrate AI software development best practices, and leave behind a better process and toolset for multiple language markets, not just one.

Responsibilities

Your responsibilities include but are not limited to:

• Audit the current end-to-end localization and translation workflow for our three main markets, from source content definition through engineering execution to linguistic QA, defining and implementing improvements for an updated localization process.
• Evaluate and evolve our use of machine translation and AI-assisted translation tooling, including glossary ownership and governance, content classification, and where and how human review fits in.
• Define a vendor and tooling strategy for translation and linguistic quality across our language markets; updating our existing tool stack as needed.
• Design and roll-out evolved processes in partnership with engineering, design, product, medical, and local go-to-market teams.
• Hand off a durable process and toolset by the end of the engagement.

Requirements

You'll be a great fit if you:

• Have prior experience as a Technical Program Manager, Product Manager, or Localization Operations Manager, with hands-on experience designing and implementing localization/internationalization tooling and MT/AI-assisted translation workflows.
• Have strong proficiency in AI-native workflows as they relate to software development and content management. Can build tooling solutions, agents, and technical solutions where needed.
• Have experience with multi-market, multi-language products at scale. Italian, French, or German localization experience is a plus.
• Have a track record of shipping quality, speed, or cost improvements to a localization or translation operation.
• Have strong stakeholder management across design, engineering, and content teams.
• Are comfortable working independently on a fixed-term, outcome-driven engagement.
• Have professional working proficiency in English; fluency in Italian is a plus.

We Offer

• Competitive salary
• Hybrid work setup (up to 2 remote days per week)
• Short term position (9 months)
• Start date: as soon as possible

About the Company

At Doctolib, we are committed to improving access to healthcare for everyone. This translates into our recruitment process. We evaluate candidates based solely on qualifications and motivation, without any form of discrimination. The more diverse ideas are heard, the more our product will truly improve healthcare for all. You are welcome to apply to Doctolib, regardless of your gender, religion, age, sexual orientation, ethnicity, or disability.

To ensure equal opportunities, we invite you to exclude personal information (e.g., pictures, age) from your applications. If you require any accommodation, please let us know for support during the hiring process.

Join us in building the healthcare we all dream of!

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