Localization Project Manager

About the Position

We are seeking a Localization Project Manager to oversee localization projects in Shinjuku-ku, Tokyo, Japan. Responsibilities include project management, vendor management, and client communication.

Responsibilities

• Complete administrative tasks including organization of emails and documents, import/export of data, document creation and maintenance, printing files for jobs
• Identify/understand project requirements
• Manage simple and complex projects:
  • Placing jobs, setting up jobs; calculating and assigning budgets
  • Identifying best vendors for the accounts, contacting vendors, negotiate deadlines, and prices
  • Creating purchase orders
  • Conduct final eye and project delivery upon graduation on regular, special and sample projects
  • Final check of deliverables against initial instructions
  • Billing: contact vendors to resolve issues such as invoice/word count discrepancies; data entry
• Create and track schedules for individual projects and departments
• Log costs, scores, and general job information onto spreadsheets
• Create project plans for internal and external use
• Maintain relationships with vendors: identify, recruit, engage and train vendors for accounts
• Identify and set up linguistic teams
• Follow-up with vendors, contact Vendor Management team with any requests, vendor calendar management, expansion of vendor selection and creation of potential vendor lists
• Manage, create and maintain specific accounts Translation Memory & Glossary
• Create and maintain reference material
• File preparation: format using.doc, PDF and.xls files; importing images into Word documents, PPT, etc.
• Communicate with clients and attend client calls when required
• Analyze client feedback/root cause and drive appropriate actions
• Assist, support and manage Compliance Report investigations
• Actively participate in the implementation of preventive actions
• Actively participate in the creation of immediate corrective and preventive actions
• Share knowledge and expertise with internal and external stakeholders
• Suggest improvements and innovation for existing processes
• Solve technical issues in collaboration with the appropriate support team
• Identify root causes and communicate findings to the rest of the team
• Handle escalations
• Identify and anticipate risks (severity, likelihood, early detection)
• Communicate potential failure modes to stakeholder
• Act to avoid identified failure modes
• Support training trainees (e.g. non-linguistic final eye graduation)
• Support trainees, Project Assistants and Project Coordinators managing basic jobs
• Liaise with internal Machine Translation team for set-up and training
• Utilize internal technology effectively
• Aid Project Coordinators and other Project Managers in daily tasks as needed
• Complete all other tasks that are deemed appropriate for this role and assigned by the manager/supervisor

Requirements

• Project Management
• Vendor Management
• Client Communication
• Excel
• Time Management
• Problem Solving
• Interpersonal Skills
• Multitasking

Compensation & Benefits

• Annual salary: 3.8M-4.0M JPY + performance-based bonus from the 2nd year
• Full social insurance coverage
• Transportation allowance: up to JPY 30,000 per month

Working Hours & Holidays

• Working Hours: Monday to Friday, 8 working hours between 9:00 AM and 7:00 PM, plus a 1-hour break
• Days off: 2 days per week (weekends and public holidays)
• Paid leave: 15 days in the first year, birthday leave, bereavement leave, childcare leave, and sick leave

Employment Type

• Contract: Fixed-term contract in the first year (including a 6-month probation period), with the possibility of transitioning to a permanent position from the second year upon mutual agreement
• Equivalent benefits: During the contract period, salary, social insurance, and paid leave are equivalent to those of permanent employees

We Offer

• Non-smoking office
• Office location: Nishi-Shinjuku, Tokyo, Japan
• Annual health check-up (once per year)
• Free drinks (water, tea, coffee, juice, soup, etc.) and snacks available in the break room
• Fresh fruit provided twice a month
• Annual volunteer hiking event, as well as seasonal employee engagement events

Interview Process

• HR Interview => Test => Office Interview

About the Company

[Company description if present]