Logistics Coordinator - Lead (NE)

About the Position

We are looking for an experienced Logistics Coordinator - Lead (NE), based in Union City, GA to coordinate daily operations. Join our team at DP World!

Responsibilities

• Handle customer queries, escalations, and a large volume of day-to-day reports through the life cycle of customer orders.
• Build a close working relationship with the Key Account control tower staff by understanding their day-to-day business requirements and servicing accordingly.
• Ensure a large number of customer and carrier performance reports are completed weekly/monthly and submitted on time and with accurate content.
• Apply scheduling, planning, and coordination activity to support product inbound and outbound operations.
• Communicate both internally and externally with customers and stakeholders.
• Process order set up via the preferred internal system, including but not limited to EDI feeds or manual creation.
• Ensure orders are picked and processed timely to meet KPI requirements and help monitor and ensure proper inventory levels per customer expectations.
• Perform other duties as assigned.

Requirements

• Customer service background in logistics or planning with the ability to build a relationship with the customer and handle problem resolution in a timely manner.
• Word, Excel, Outlook knowledge with a strong emphasis on Excel (V Look Ups, Pivot Table is a plus) used for tracking and analysis.
• Ability to adapt and work in an ever-changing, stress-induced environment.
• Ability to multitask effectively.

We Offer

• Exciting and challenging roles within a growing international organization.
• A market-competitive compensation package.
• Opportunities for personal growth and self-development within an informal atmosphere.

About the Company

DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally. With a dedicated, diverse, and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future. We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics, and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion, or belief.