Logistics Manager
Primary stack
Job description
About the Position
We are Reckitt, a global team united by our purpose to protect, heal, and nurture in the relentless pursuit of a cleaner, healthier world. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.
Mead Johnson Nutrition (MJN) is Reckitt’s specialized, science-led infant and child nutrition business. With over 100 years of pediatric nutrition expertise, MJN is known for its clinical, science-based approach to innovation and its expanding focus on specialized nutrition. Its market-leading brands, including Enfamil and Nutramigen, support early childhood development and lifelong health. MJN operates in over 50 countries and plays a vital role in delivering high-quality nourishment to families around the world.
The Logistics Lead, Canada is responsible for leading outsourced warehousing and transportation operations across Canada while driving operational excellence, service performance, cost efficiency, and continuous improvement. This role serves as the key liaison between the business and third-party logistics providers (3PLs/4PLs), ensuring logistics operations support commercial needs and broader supply chain objectives.
Responsibilities
Logistics Strategy & Operations
- Support development and execution of the Canadian logistics strategy in alignment with North American and global supply chain objectives.
- Manage outsourced warehousing, transportation, importation, customer delivery, and reverse logistics operations across Canada.
- Ensure daily logistics operations are executed safely, efficiently, compliantly, and in accordance with service expectations.
- Establish and lead logistics performance management processes, utilizing KPIs, scorecards, and business reviews to drive accountability, identify improvement opportunities, and ensure achievement of service, cost, inventory, and operational objectives.
- Develop and maintain business continuity plans to mitigate supply chain risk.
Performance Management & Analytics
- Leverage data analytics to identify trends, drive decision-making, and improve logistics performance.
- Design, automate, and maintain reports, dashboards, and key performance indicators using Excel, Power BI, and logistics systems.
- Conduct root cause analysis and implement corrective actions to improve service, cost, and operational effectiveness.
- Monitor 3PL and transportation provider performance and drive accountability through scorecards and business reviews.
- Act as a liaison between QA department and distribution/transportation network to ensure implementation and adherence of quality and regulatory standards.
- Oversee network compliance with temperature control requirements.
- Own & manage relationship with customs brokerage partners, manage cross-border operations and oversee free trade agreements compliance.
- Establish and maintain periodic operational and compliance reviews of the 3PL to ensure ongoing audit readiness and adherence to internal controls, global procedures, and regulatory requirements.
- Establish and maintain 3PL non-conformance management processes, performance issues are tracked, addressed, and resolved through corrective action plans (CAPA).
Financial & Contract Management
- Own logistics budget planning, forecasting, and monthly financial performance ensuring invoice accuracy, cost control, budget adherence, and alignment with contractual agreements.
- Partner with Finance to manage logistics costs, ensure financial accuracy, and identify cost-saving opportunities.
- Support procurement-led RFP activities and contract negotiations to optimize logistics partnerships and network performance.
Continuous Improvement
- Lead continuous improvement initiatives utilizing Lean, Six Sigma, or similar methodologies.
- Identify and implement opportunities to improve productivity, reduce costs, enhance sustainability, and elevate customer service.
- Evaluate emerging technologies, automation opportunities, AI applications, and supply chain systems to improve operational performance.
Cross-Functional Collaboration & Leadership
- Partner closely with Customer Service, Supply Planning, Procurement, Finance, and Commercial teams to optimize service and cost-to-serve performance.
- Collaborate with North American supply chain counterparts to evaluate network optimization opportunities.
- Lead and develop logistics resources while fostering a culture of accountability, learning, engagement, and continuous improvement.
- Build strong relationships with internal stakeholders and third-party logistics providers.
Requirements
- Bachelor's degree in Supply Chain, Logistics, Business, Engineering, or a related field.
- 5+ years of logistics, transportation, distribution, warehouse operations, or logistics contract management experience.
- Strong understanding of Canadian logistics and distribution networks.
- Demonstrated experience managing third-party logistics providers and transportation partners.
- Advanced Microsoft Excel skills, including data analysis, pivot tables, lookups, dashboard development, and reporting automation.
- Experience working with ERP, WMS, TMS, DRP, and other supply chain technologies. Preferred experience in PowerBI, Tableau, SQL, or advanced analytics expertise.
- Proven ability to analyze complex data and translate insights into actionable business decisions.
- Strong financial acumen with experience managing budgets and operational costs.
- Excellent communication, collaboration, and stakeholder management skills.
- Ability to work independently, prioritize effectively, and drive results in a dynamic environment.
- Experience implementing process improvements, automation, or digital transformation initiatives.
Skills for Success
- Supply Chain Management
- Business Partnership
- Collaboration and partnership building
- Relationship Management
- Business acumen
- Productivity management
- Improve business processes
- Advanced Analytics
- Data Analytics
- Supply Chain Planning
- Logistics Management
We Offer
- Competitive salary range: CAD $91,000 - $114,000 annually
- Participation in an annual discretionary bonus program
- Comprehensive benefits programs, including extended health, prescription drug, dental, vision, life and disability coverage, paid vacation, sick leave, company-recognized holidays, RRSP and Defined Contribution Pension Plan programs, parental leave benefits, tuition reimbursement, and other employee programs.
- Opportunity to save and share in Reckitt's potential future successes through global share plans.
- Short-term incentives to recognize, appreciate, and reward outstanding results.
About the Company
Reckitt is committed to providing equal employment opportunities and fostering an inclusive workplace for all qualified individuals. We recognize that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you.
Job Segment: Pediatric, Nutrition, Counseling, Healthcare
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