Manager Call Center Italy
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Job description
About the Position
We are looking for a Manager Call Center Italy to join our international digital skills platform for children aged 7 to 17. As an experienced and innovative startup operating in over 40 countries and educating more than 30,000 children worldwide, we offer tremendous opportunities for growth and career development.
Responsibilities
- Contacting clients via phone and other communication channels to sign them up for a trial lesson.
- Providing information about products/services, answering client questions and concerns, and resolving them effectively.
- Ensuring clients are enrolled, re-enrolled, and confirmed for trial lessons.
- Supporting clients throughout the process of enrolling in our school.
Requirements
- Work full-time (hours are very flexible, but you must be available to work on Saturdays and Sundays).
- You have a Windows or Mac computer/laptop and a stable internet connection.
- You are fluent in Polish or have a professional level of communication with clients.
- Knowledge of CRM systems will be an additional advantage.
We Offer
- Work from home - if you have a computer/laptop with a webcam, microphone, and stable internet connection, you can work from anywhere in the world.
- Fast growth opportunities.
- Employee discounts on all our amazing products for your family and friends.
About the Company
We are a dynamic global tech company and digital skills platform, offering tremendous opportunities for growth and career development.
If you believe you are the right candidate for this position, send us your CV.
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