Manager Delegate Services (m/w/d)

About the Position

Manager Delegate Services (m/w/d)

Are you passionate about welcoming people, keeping track, finding solutions, and being at the heart of turning planning into a real congress experience? Do you enjoy interacting with people, take pleasure in providing excellent service, and feel equally comfortable in the front row as behind the scenes? Then you are exactly who we are looking for!

Locations

• München/Hamburg

Working Hours

• Vollzeit (39h)
• Nach Vereinbarung

Responsibilities

• Independent coordination of participant and speaker management before, during, and after events
• Support and assistance to the internal project management in all areas of participant management, including reporting
• Independent conception and setup of project-related registration databases and online registration platforms
• Independent handling of participant registration for national and international congress projects, including participant correspondence and invoice and payment processing
• Close coordination and collaboration with internal project teams and other project-related contacts
• Taking responsibility for defined sub-areas of participant management and ensuring smooth implementation
• Support and professional guidance of trainees and apprentices in the area of participant management

Requirements

• Completed relevant degree or training as an event manager or comparable qualification
• Initial to several years of professional experience in the organization and execution of congresses, trade fairs, events, or similar events
• Experience in handling databases, data management, and ideally in invoice and payment processing
• Excellent manners and a strong service and customer orientation
• Very good German and English language skills in speech and writing
• Good to very good MS Office skills and a high affinity and pleasure in working with various database applications
• Independent, structured, and reliable working style with a high degree of sense of responsibility
• Willingness to travel

Nice to Have

• Experience in event management
• Strong customer orientation

We Offer

Mobiles Arbeiten

With our hybrid working model, we offer you a dynamic mix of office and mobile work. This gives you the flexibility to organize your daily routine in a relaxed manner.

Flexible Arbeitszeiten

When your project goes live and on-site deployment is required, we count on you to give your best – even beyond the standard working hours. That's when we count on you!

In the times between projects, you enjoy flexibility: In nice weather, go to the lake in the afternoon or take a day off spontaneously? That's possible!

With us, you divide your time in such a way that you can complete your tasks and still have time for everything else.

Training & Weiterbildung

Stillness is a foreign word for us. We offer diverse, professional, and personal further training opportunities to keep you up to date with your professional development.

Fairness

Events have their own schedule. We are service providers and must react to the challenges of projects at all times. This may mean that we have to invest more working time in certain phases.

Interplan offers all employees a 1:1 overtime compensation, which can be taken as time off or financial compensation. You decide when and in what form.

About the Company

Join our team as a Manager Delegate Services, coordinating participant and speaker management for events in Munich/Hamburg.

Contact

If you are interested, we look forward to receiving your complete application. Simply click on the "Apply now!" button.

Anna Sinn

• [email protected]
• +49 89 548234 796