Manager, Delivery Solutions Architects - Toronto, ON
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Job description
About the Position
Manager, Delivery Solutions Architects - Toronto, ON
Toronto, Canada
REQ ID - CSQ427R107
Responsibilities
As a DSA Manager, you will:
- Build and lead a team of Delivery Solution Architects.
- Lead the post-sales technical strategy for our largest Enterprise customers.
- Ensure use cases go into production as quickly and smoothly as possible.
- Shape and monitor the post-sales execution strategy for customers in your region.
- Collaborate with sales, pre-sales, and professional services teams.
- Make investment decisions in collaboration with sales and pre-sales managers.
- Act as a technical sponsor and thought-leader for select customers.
- Hire, coach, and grow a team of Delivery Solutions Architects.
- Assign accounts and distribute work for optimal customer coverage and team balance.
- Inspire the team to be customer-obsessed.
- Build relationships and partner with Sales, pre-Sales, and professional services teams.
- Work with cross-functional teams to reduce customer risk.
- Lead team activities to monitor customer progress and forecast growth.
- Provide input to grow and improve internal processes.
- Maintain a robust hiring pipeline at all times.
Requirements
- 7+ years of successful experience in a customer-facing role.
- Proven delivery experience in SaaS Technologies, particularly in Data Analytics, Data Warehousing, Data Engineering, ETL, Machine Learning, AI, or Data Science.
- Experience building and leading technical post-sales teams.
- Trusted advisor to technical executives guiding strategic data project delivery decisions.
- Experience in delivery and deployment of workloads or data products into production.
- Conversant with business issues our customers face today and likely big data use cases in different industries.
We Offer
- Competitive salary range: $254,000-$340,000 CAD.
- Comprehensive benefits and perks.
- Opportunity to work with cutting-edge Databricks technology and the Data+AI ecosystem.
About the Company
Databricks is the Data and AI company. More than 20,000 organizations worldwide - including adidas, AT&T, Bayer, Block, Mastercard, Rivian, Unilever, and 70% of the Fortune 500 - rely on the Databricks Data + AI Platform to build and scale data and AI apps, analytics, and agents. Headquartered in San Francisco with 30+ offices around the globe, Databricks offers a unified platform that includes Genie, Lakebase, Agent Bricks, Lakeflow, Lakehouse, and Unity Catalog. To learn more, follow Databricks on LinkedIn, X, YouTube, and Instagram.
Our Commitment to Diversity and Inclusion
At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.
Compliance
If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
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