About the Position

Manager, eCommerce, Italy

Milan, Italy

About WPP Media

WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by our pioneering agentic marketing platform, WPP Open – we help clients navigate change, capture opportunity, and deliver transformational growth.

WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalization at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working.

For more information, visit wppmedia.com.

Role Summary and Impact

As a Manager, eCommerce, you will lead the development and delivery of integrated eCommerce strategies across Amazon Retail, Performance Media, and Data. Combining deep Amazon expertise with strong business acumen, you will connect Retail, Media, and Data to identify growth opportunities, define cross-channel recommendations, and guide investment decisions. You will act as a senior advisor to clients and internal stakeholders, coordinating specialist teams and ensuring consistent delivery across eCommerce, media, measurement, and analytics workstreams.

The role is responsible for the strategic quality and business impact of the assigned eCommerce perimeter, translating complex data and market dynamics into clear recommendations for senior stakeholders.

Responsibilities

Define and scale Amazon Retail strategies by connecting retail growth levers, organic growth opportunities, and media investment.
Own the cross-channel eCommerce and media strategy for assigned clients or workstreams, translating Retail, Media, and Data inputs into clear business recommendations.
Develop executive-level presentations that communicate complex insights, strategic recommendations, and investment scenarios to senior stakeholders.
Shape Performance Media and Data strategies, including measurement approaches, modelling, ROAS forecasting, and investment scenarios.
Lead competitive, category, and market analyses to identify growth opportunities, benchmark performance, and inform strategic decisions.
Define full-funnel strategies across Amazon Advertising and, where relevant, Google, Meta, and TikTok.
Guide media investment and budget allocation based on business objectives, growth opportunities, performance data, and agreed priorities.
Coordinate specialist teams and peers across Search, DSP, Retail, and Data & Analytics, ensuring alignment on strategy, measurement, responsibilities, and delivery priorities.
Act as the primary eCommerce advisor for assigned stakeholders, aligning internal teams, clients, and external partners.
Take responsibility for the quality, consistency, and timely delivery of assigned eCommerce strategies, recommendations, and outputs.
Identify and resolve complex issues across Retail, Media, and Data, escalating only matters with broader strategic, commercial, or organizational implications.
Contribute to the improvement of eCommerce methodologies, processes, tools, and best practices within the assigned client or business perimeter.
Provide guidance, feedback, and subject-matter expertise to specialist and junior colleagues involved in eCommerce delivery.

Requirements

5+ years of professional experience across Amazon Retail and eCommerce, with deep knowledge of Vendor Central and/or Seller Central.
Strong Performance Media expertise, particularly across Amazon Advertising, with knowledge of Google, Meta, and TikTok considered a strong advantage.
Strong expertise in Data Strategy, Business Intelligence, measurement, and forecasting, combined with strong commercial and business understanding.
Proven ability to connect Retail, Media, and Data and translate complex information into clear strategic recommendations.
Experience guiding cross-functional teams and coordinating specialists across different areas of expertise, without necessarily holding formal line-management responsibility for all contributors.
Strong stakeholder-management skills, with the ability to influence decisions, manage expectations, and establish credibility with senior internal and external stakeholders.
Excellent executive communication, presentation, and storytelling skills.
Advanced knowledge of PowerPoint and Excel, with the ability to use technology and AI tools to improve analysis, communication, and client outcomes.
Knowledge of DTC eCommerce, TikTok Shop, and the broader Retail Media landscape is considered a plus.
Fluent written and spoken English.

We Offer

Competitive salary range: €31,000-€56,000 EUR
Corporate Benefits & Discounts Platform
Employee Wellbeing & Support Programs
Language Platform: Access to English and 49 other languages, plus 1 complimentary guest account
Dedicated e-learning platform for all employees (at least 2000+ courses)
Ticket Restaurant for every working day
Non-Occupational Accident Insurance
Company-paid Life Insurance
Tax Assistance Services Support (tax return)

About the Company

Our passion for shaping the next era of media is powered by our commitment to Be Extraordinary, investing in our employees to inspire transformational creativity. We also Lead Optimistically, firmly believing in and Championing Growth and Development for every individual. This commitment allows WPP Media employees to leverage the extensive global WPP Media & WPP networks to pursue their passions, build vital professional connections, and learn at the cutting edge of marketing and advertising.

We Create an Open environment built on trust and respect, where everyone feels they belong and has opportunities to progress. This inclusive culture is fostered through a variety of employee resource groups and frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our comprehensive benefits package reflects this commitment, including competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We believe the best work happens when we're together, fostering creativity, collaboration, and connection in this open and supportive environment. That's why we’ve adopted a hybrid approach. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

CCNL Aziende del Terziario distribuzione e Servizi (English)

The Gross Annual Pay range for this position at the time of this posting is indicated below. This reflects part of our broader group's compensation framework across diverse agencies and disciplines. For this specific role, our offer will be determined based on our internal benchmark, reflecting the specific market conditions for our discipline. Individual compensation varies based on job-related factors, including business needs, experience, level of responsibility, and qualifications.

The employment contract will be governed by CCNL Aziende del Terziario distribuzione e Servizi.

Manager, eCommerce, Italy

Job description