About the Position

Manager, Field Engineering - Global Telecommunications

Remote - Georgia

About the Role

As a Manager, Field Engineering, you will lead a team of technical customer advisors who help organizations solve complex data, analytics, and AI challenges. You will work closely with Sales and cross-functional partners to translate customer priorities into effective technical strategies, strong customer outcomes, and durable business impact.

This role is typically aligned to an account district, patch, segment, or comparable portfolio and leads a team of approximately 8–10 Field Engineering professionals. You will stay close to the work while building the coaching, operating, and collaboration practices that enable your team to succeed.

The Impact You Will Have

Lead, coach, and develop a high-performing and inclusive Field Engineering team.
Partner with account teams to define technical-win strategy, qualify opportunities, prioritize customer needs, and align team resources.
Build trusted relationships with customer stakeholders, including Director-, Head of, and VP-level audiences as appropriate to the engagement.
Guide discovery, solution strategy, architecture discussions, adoption planning, and value realization for customer engagements.
Establish regular operating rhythms to inspect progress, customer health, technical risk, escalations, capacity, and business impact.
Coach team members to communicate clearly, navigate ambiguity, influence stakeholders, and connect technical recommendations to business outcomes.
Maintain technical credibility across Databricks platform concepts, data and AI technologies, cloud architecture, governance, security, and networking.
Represent customer needs internally and partner with Product, Engineering, Support, Professional Services, Marketing, and Partners to resolve issues and improve outcomes.
Create a culture of psychological safety, inclusion, accountability, continuous learning, and recognition.
Experiment with AI-enabled tools and repeatable practices that improve team productivity and customer impact.

Requirements

Core Skills:
- Databricks
- AI
- Analytics
- Cloud
- Technical consulting
- Leadership
- Coaching
- Communication
- Stakeholder management
Preferred Skills:
- Data platforms
- AI-enabled tools
- Trusted relationships
- Automation
Basic Qualifications:
- Experience managing or leading a technical customer-facing team.
- Experience partnering with Sales and cross-functional teams through complex, multi-stakeholder customer engagements.
- Experience in data platforms, analytics, AI, cloud, software, technical consulting, or a related technical domain.
- Strong written, verbal, presentation, and stakeholder-management skills.
- Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field, or equivalent practical experience.
Preferred Qualifications:
- Experience with Databricks or comparable data and AI platforms.
- Experience building trusted relationships with senior technical and business stakeholders.
- Experience using data, automation, or AI-enabled tools to improve team effectiveness.
- Experience supporting customers across multiple use cases, technical environments, or business functions.

We Offer

Pay Range: $172,500-$237,150 USD
Employment Type: Full-time
Experience Level: Senior
Work Location Type: Remote

About Databricks

Databricks is the Data and AI company. More than 20,000 organizations worldwide - including adidas, AT&T, Bayer, Block, Mastercard, Rivian, Unilever, and 70% of the Fortune 500 - rely on the Databricks Data + AI Platform to build and scale data and AI apps, analytics and agents. Headquartered in San Francisco with 30+ offices around the globe, Databricks offers a unified platform that includes Genie, Lakebase, Agent Bricks, Lakeflow, Lakehouse, and Unity Catalog. To learn more, follow Databricks on LinkedIn, X, YouTube, and Instagram.

Our Commitment to Diversity and Inclusion

At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.

Manager, Field Engineering - Global Telecommunications

Job description