Manager I, Revenue Operations

About the Position

Manager I, Revenue Operations

At Pinterest, we're on a mission to bring everyone the inspiration to create a life they love. We're looking for a Manager I, Revenue Operations to join our team in Dublin and lead a team that oversees the regional end-to-end order fulfillment process, ensuring accuracy, efficiency, and exceptional customer service.

Responsibilities

• Own the end-to-end order lifecycle, delivering accurate and timely orders.
• Lead, mentor, and develop a high-performing team with clear goals, regular coaching/reviews, and a culture of accountability and excellence.
• Design and run case and queue management to consistently meet or exceed SLAs and customer expectations.
• Serve as the point of escalation for complex orders, exceptions, and policy approvals; drive root-cause fixes to prevent recurrence.
• Drive data-driven accountability and strategic insights by developing, monitoring, and analyzing key operational metrics to identify performance trends, optimize processes, and enable informed decision-making across cross-functional teams.
• Partner with Sales Strategy, Revenue Operations, and Sales to improve order experience and policy clarity, while driving prioritized process and automation enhancements that boost efficiency, quality, and compliance.
• Establish and maintain SOPs, playbooks, and training; ensure compliance with accounting policy, revenue recognition readiness, and internal controls.
• Standardize reporting to measure team and inform decisions, evaluate and share key insights regularly.

Requirements

• Demonstrable background in global people management aligned with our mission and core values.
• Deep knowledge of Order Management and Quote-to-Cash systems and workflows, including CPQ, pricing, order orchestration, and revenue recognition, supported by ERP/CRM platforms and reporting tools.
• Extensive experience in Order Processing and Quote to Cash operations. Preferably with experience in internet advertising.
• Innovative and creative thinker with demonstrated ability to express complex ideas in a clear and concise manner.
• Exceptional leader with a verifiable track record of operational rigor by evaluating complex issues from multiple perspectives and performing extensive quantitative analysis.
• Bachelor’s degree in a relevant field or equivalent experience.
• Minimum 5 years of experience in revenue operations or similar team at a global organization with 2+ years in leadership.

We Offer

• Competitive salary range: €69.083-€120.895 EUR.
• Opportunity to work in a dynamic and innovative environment.
• Equity eligibility.
• Comprehensive benefits package.

About the Company

At Pinterest, we believe the workplace should be equitable, inclusive, and inspiring for every employee. We are committed to providing a diverse and inclusive workplace where all employees feel valued and empowered. We make employment decisions based on merit and consider all qualified applicants without regard to race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member) or any other consideration made unlawful by applicable federal, state or local laws.

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