About the Position

Manager, Platform Offering Strategy

Amsterdam

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

About the Team

As a member of the Global Commercial Strategy team, you will help own and drive the global go-to-market strategy and execution for Adyen’s platforms and marketplace customers. These are some of the world’s largest enablers of commerce globally such as Lightspeed, Fresha, and Vinted providing embedded finance solutions for millions of small businesses and independent sellers.

The role is a part of the broader Commercial Strategy & GTM team at Adyen. Our team mission is to position Adyen as the global fintech infrastructure leader and to grow our commercial success within and across our key verticals. This team sits at the intersection of Product and Commercial, allowing you to be the connective tissue between the two.

About the Role

With the Head of Platforms (to which this role reports to), this role is responsible for Adyen’s long-term strategy, product offering, customer satisfaction, and overall performance for the segment. The person in this role will ensure the health and growth of the business by resolving current friction points, identifying new opportunities, and driving change through stakeholders across the organization.

This role will contribute to driving the commercial strategy and revenue growth initiatives for net new business acquisition as well as growth of existing customers. You will partner with the team to understand and advocate for product needs and feedback from this customer segment, informed by collaboration with Vertical teams, regular customer conversations, and feedback from the broader stakeholder teams.

Responsibilities

Offering Commercialization

Strategic Packaging: Create and evolve Adyen’s Offering, ensuring it is scalable across verticals and regions.
Bundling & Narrative: Own the commercial value proposition, product bundling, on a highest level “what” we sell and "why".
Future-Proofing: Anticipate future customer and commercial needs and evolve your offering area in line with broader strategy, market and regulatory shifts.

Customer Insights & Product Prioritization

Customer Centricity: Build direct customer relationships. Speaking to customers is a top priority for you to inform your strategies and help land meaningful business. You will need to support Verticals’ point of view with feedback you get directly from customers and from Sales and AMs.
Pattern Recognition: Identify cross-market and cross-vertical patterns in customer feedback and convert them into clear, data-driven product recommendations.
Customer and Revenue Impact: Have ongoing partnership with Product Leadership to inform roadmap decisions, advocating for development that drives adoption and value creation across the customer portfolio.

Go-to-Market (GTM) & Commercial Enablement

GTM Execution: Partner with Commercial leads to execute the Go-to-Market strategy for your offering, ensuring a strong feedback loop.
Global Enablement: Collaborate closely with Product Marketing, Commercial Academy, and the Business Performance team on the creation of necessary enablement for commercial teams.
Vertical Alignment: Maintain a close partnership with the Vertical teams to ensure systematic cross-vertical insights, aligning your GTM execution with specific industry needs.

Requirements

7+ years of experience, ideally combining a Consulting / Investment Banking background with hands-on ownership at a technology company
Expertise in payments or financial technology is a plus but not necessary
Ability to navigate ambiguity and thrive in a fast-paced environment, bringing structure and clarity across a wide group of stakeholders
Customer-centric at your core and have experience building and maintaining external relationships with customers and partners
Experience and passion for go-to-market strategy & execution, with proven ability to develop unique perspectives backed by data, and ability to navigate and tackle complex blockers to achieve commercial goals
Can package various customer feedback into tangible, data-driven business cases that will drive influence
Strong communication skills to influence internal stakeholders across commercial, operations, compliance, and product and be an Adyen ambassador externally

We Offer

Competitive salary
Office-first company with in-person collaboration valued
Ability to travel domestically and internationally 30%
Available to travel up to 15% of the time, including internationally

About the Company

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen.

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

Manager, Platform Offering Strategy

Job description