Manager Sales & Service (m/w/d)
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Job description
About the Position
Manager Sales & Service (m/w/d)
We are seeking a Manager Sales & Service for Thetford in Germany to lead sales, customer service, and backoffice operations in the DACH region.
Responsibilities
- Growth and Professionalization: Oversee the growth and professionalization of Thetford's business in the DACH region.
- Sales and Customer Service: Actively manage sales, customer service, and backoffice operations.
- Performance Management: Ensure commercial performance, including revenue, margin, market share, pricing, and forecasting.
- European Coordination: Collaborate with the European Sales & Marketing organization and other Sales Managers across Europe.
- Market Strategy: Develop and implement coordinated European account strategies.
- Customer and Market Insights: Share customer and market information to ensure a consistent Thetford approach across borders.
- Interface Role: Act as a key link between the DACH market and the European headquarters.
- Collaboration: Work closely with Product Management, Marketing, and other commercial functions.
- Process Optimization: Improve organization, team structure, and business processes in the first year.
- Customer Focus: Enhance Thetford's position with key accounts, increase customer share, and identify new commercial opportunities.
- Performance Improvement: Improve sales forecasting and establish a more data-driven performance management approach.
- Customer Experience: Ensure a smooth and hassle-free experience for partners and customers.
Requirements
- Sales Management: Proven experience in sales management.
- Customer Service: Strong background in customer service.
- Market Development: Expertise in market development.
- CRM: Proficiency in CRM systems.
- Service Excellence: Commitment to service excellence.
About the Company
Thetford is a leading company in its industry, dedicated to providing high-quality products and services. We are committed to innovation, customer satisfaction, and professional growth.
We Offer
- Competitive salary
- Opportunity for professional growth
- Collaborative and dynamic work environment
- Comprehensive benefits package
Application
Interested candidates are encouraged to apply through our website or send their application to the provided email address.
Location: Haan, Germany
Employment Type: Full-time
Experience Level: Senior
Categories: Vertrieb, Marketing, Medien | Vertrieb, Verkauf, Handel | Außendienst
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