About the Position

We are seeking a Manual QA Engineer (Mid-level) to ensure the stability and reliability of a live Hiring Events platform serving clients across the U.S. You will perform functional, regression, and end-to-end testing, validate REST APIs with Postman, execute SQL-based backend verification, and collaborate with Engineering, Product, and Client Support teams to triage and resolve production issues. The role requires strong investigative skills and comfort operating in a fast-paced, real-time production environment.

Responsibilities

Analyze, troubleshoot, and help resolve production issues impacting live hiring events;
Perform manual, functional, regression, and end-to-end testing across platform workflows;
Validate REST APIs, integrations, and backend services using Postman;
Execute backend data validation and troubleshooting using SQL queries;
Reproduce, document, and track defects, workflow issues, and test results in Jira;
Collaborate closely with Engineering, Product, Client Support, and GTM teams to investigate and resolve client-reported issues;
Support incident triage activities and assist with release validation efforts;
Validate architecture changes, new integrations, and platform enhancements prior to release;
Investigate frontend and network-related issues using browser developer tools;
Ensure issues are resolved within SLA expectations while maintaining high client satisfaction;
Participate in Agile and Scrum ceremonies including sprint planning, standups, retrospectives, and release testing activities;
Interpret business requirements and product needs to design effective test cases and validation scenarios;
Contribute to improving testing processes, workflows, and production support practices;
Validate accessibility compliance and usability standards, including WCAG requirements.

Requirements

2+ years of experience in QA, manual testing, or production support and testing environments;
Strong experience with manual testing methodologies, including functional, regression, and end-to-end testing;
Hands-on experience testing REST APIs using Postman;
Strong SQL skills for backend validation, troubleshooting, and data verification;
Experience validating backend integrations and services;
Experience documenting and managing defects using Jira;
Strong understanding of user workflows, product functionality, and business requirements;
Ability to create and execute meaningful test cases based on business problems and product requirements;
Experience working in Agile and Scrum environments;
Strong collaboration and communication skills across technical and non-technical teams;
Experience troubleshooting production issues in client-facing applications;
Familiarity with browser developer tools for frontend and network investigation;
Experience with accessibility standards and WCAG compliance testing;
Upper-intermediate English level.

Nice to Have

Experience using Datadog for monitoring, log analysis, and troubleshooting;
Familiarity with Kafka and asynchronous workflow validation;
Exposure to MongoDB or other NoSQL databases;
Understanding of CI/CD pipelines, deployment processes, and release validation;
Experience working with SaaS products or customer-facing and employer-facing platforms;
Previous experience supporting live production systems with high user activity.

We Offer

Professional growth: Accelerate your professional journey with mentorship, TechTalks, and personalized growth roadmaps.
Competitive compensation: We match your ever-growing skills, talent, and contributions with competitive USD-based compensation and budgets for education, fitness, and team activities.
A selection of exciting projects: Join projects with modern solutions development and top-tier clients that include Fortune 500 enterprises and leading product brands.
Flextime: Tailor your schedule for an optimal work-life balance, by having the options of working from home and going to the office – whatever makes you the happiest and most productive.

About the Company

Your AgileEngine journey starts here. Join a team that values innovation, collaboration, and continuous learning. We are ranked by Inc. 5000 among America's fastest-growing private companies.

Locations

Argentina
Brazil
Colombia
Guatemala

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Manual QA Engineer (Mid-level)

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Job Description, Responsibilities & Requirements