Job Description, Responsibilities & Requirements
About the Position
We are seeking a Marketing Automation Expert to join our team. This role involves hands-on implementation of Microsoft Dynamics Marketing projects, providing global user support, and setting up automation workflows. The specialist will manage customer journey automation, enable teams, and ensure governance and quality consistency.
Responsibilities
- Functional implementation of marketing projects in Microsoft Dynamics Marketing (MSD) in alignment with the product owner.
- Provide global MSD user support, including office hours for the full team.
- Set up MSD audiences and segments for all teams, including suppression lists.
- Develop automation and workflow setups, focusing on lead management and admin/data workflows.
- Set up customer journey automation and email marketing campaigns.
- Enable and train team members.
- Develop and run governance and quality/consistency across marketing teams.
Requirements
- Minimum 3 years of hands-on experience with marketing automation, specifically with Microsoft Dynamics Marketing module, HubSpot, or similar.
- Proven expertise in customer journey strategy, email marketing, and automation.
- In-depth knowledge of GDPR, consent management, and data privacy best practices.
- Strong experience in segmentation, audience management, and data quality practices.
- Hands-on experience with journey automation and personalization.
- Experience with performance review, reporting set up, and campaign dashboards.
- Demonstrated ability to design and optimize workflows in marketing automation.
- Proficiency in English language.
We Offer
- Flexible working environment
- Volunteer time off
- LinkedIn Learning
- Employee-Assistance-Program (EAP)
About the Company
NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights-delivered with advanced analytics through state-of-the-art platforms-NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.
For more information, visit NIQ.com.
Our Commitment to Diversity, Equity, and Inclusion
At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the Diversity and Inclusion page.
Compensation: COP 75,690,000 - COP 120,000,000 yearly
Location: Colombia
Employment Type: Full-time