Marketing Communications Manager

About the Position

At Phrase, we help open the door to global business by providing the world’s leading Language Intelligence Platform. The Phrase Platform combines AI, agentic orchestration, and a headless, API-first architecture in one composable system. Beyond translation, it orchestrates and adapts content to culture, audience, channel, brand voice, and intended outcome in any language, for every audience.

We are looking for a Marketing Communications Manager to join our Global Communications team. This role is hands-on, delivering Phrase’s social, webinar, review, and academic programs day to day, from LinkedIn community building to webinar logistics and academic partner relationships.

Responsibilities

• Manage and grow Phrase’s corporate social media presence across LinkedIn, YouTube, Instagram, and Facebook, with LinkedIn as the primary channel.
• Evaluate emerging platforms such as Reddit, Threads, and TikTok, and recommend where Phrase should invest next.
• Build and maintain the social content calendar in line with company news, product updates, campaigns, events, customer stories, and thought leadership.
• Grow participation in Phrase’s employee advocacy program by equipping colleagues with relevant, shareable content.
• Manage Phrase’s Academic Program end to end, including partner onboarding, license administration, and ongoing communications with participating institutions.
• Build relationships with academic partners and identify opportunities to extend Phrase’s visibility through their networks.
• Manage Phrase’s presence across priority review platforms and awards programs to strengthen third-party credibility.
• Support the planning and delivery of Phrase’s webinar program in partnership with the Director of Global Communications, product marketing, and regional marketing teams, coordinating logistics, speaker preparation, and promotion.
• Maintain communications-led website content, including news, editorials, customer proof, and event pages.
• Manage distribution of the “In Other Words” podcast across owned channels and run regular customer and prospect newsletters in HubSpot.
• Monitor performance across social, webinar, review, and newsletter channels, using the data to continuously optimize content, formats, and distribution.
• Use AI tools across research, content development, repurposing, analysis, and reporting, with strong editorial oversight, and identify opportunities to bring more automation into the team’s ways of working.

Requirements

• 5+ years of experience in global marketing communications, corporate communications, or a related role, ideally within an international B2B environment.
• A strong track record delivering communications programs and managing social media across international audiences.
• Proven experience building and nurturing professional communities on LinkedIn, using platform features to drive engagement and growth.
• A strong analytical mindset, with experience using performance data to optimize communications programs and inform future activity.
• Excellent written and verbal communication skills, at native level English.
• Strong project management and organizational skills, with the ability to manage multiple priorities in a fast-moving global environment.
• Experience within SaaS, enterprise technology, or another B2B technology environment (desirable).
• A bachelor’s degree in Marketing, Communications, or a related discipline, or equivalent professional experience.
• Understanding of emerging AI search and discovery practices (desirable).

We Offer

• Work experience in a successful and growing global SaaS company.
• Be part of an international team in Europe, APAC, and the Americas.
• Expert colleagues in their field who are determined to build the best localization platform on the market, creating a world where language never limits opportunity.
• An agile work environment, where it is encouraged to take smart risks.
• Take part in a culture full of trust, support, and loyalty, where respectful and open feedback is valued, and diversity is fully embraced.
• A positive, open-minded, and innovative atmosphere.
• Support in your professional development and personal career goals.

What’s on top

• 4 Company holidays additional to your regular holidays (1 day per quarter where the entire company is off to celebrate our achievements).
• In addition, the company also provides employees with a Christmas break to allow you to spend time with family and friends without use of your vacation allocation.
• Your birthday is off because it is important to celebrate you as well.
• 2 Giveback days where you can support the local community, volunteer, and/or participate in charity events and activities.
• Professional and extensive onboarding.
• EnterpriseClaude Licence.
• Additional local benefits depending on the entity you’re hired at, just ask your Talent Acquisition Partner.

Phrase is committed to ensuring equal pay for equal work and work of equal value between women and men. Our aim is that our workforce will be truly representative of all sections of society and that each worker feels respected and able to give their best. The job requirements and salary range for this job have been established through a gender-neutral job evaluation and classification process. This process objectively assesses the skills, responsibility, effort, and working conditions required for each job. This systematic approach ensures fair pay regardless of who performs the work. We welcome applications from all qualified candidates regardless of their sex, race or ethnicity, disability, religion/belief, sexual orientation, gender identity, or age. We value and welcome different perspectives, experiences, and backgrounds as we believe that these differences make our team even stronger on our mission of opening the door to global business by giving everybody access to the content they need in the language they speak.

Our Application Process

Get in Touch

Submit your application through the job ad.

How to make your application stand out:

• We encourage you to share your pronouns with us so we know how to correctly approach you.
• Closely read our job descriptions and apply for the one(s) that best align with your experience.
• Share why you are interested in joining our team and if our mission resonates with you.
• Make sure we have everything we need to know: your qualifications, strengths, and ambitions. This may be in form of your CV/resume, cover letters, portfolios, websites, or work samples.
• Give us your latest contact details.
• Please apply in English. We’re an international business, but our company language is English. This way we can ensure that everyone involved fully understands what you bring to the table.

Talk with Us

If your experience suits our needs, we’ll reach out to get to know you.

Firstly, someone from our talent acquisition team will contact you to schedule a video call to learn more about you and your experience. At the same time, you’ll learn more about our business, the team, and the role you’re interviewing for.

The next stages vary slightly depending on the team you apply for and the seniority level of the role, but it will look something like this:

• You’ll meet the manager you’ll report to.
• There will be some kind of skill assessment, such as a coding or design task, a role play, or a business case.
• You’ll meet some of the main stakeholders and team members. Your talent acquisition partner will guide you all the way through, keep you updated, tell you who you’re going to meet next, and where you’re standing.

Some things to consider:

• Our entire interview process is virtual. We work with Google Meet and Zoom.
• We assess your skill set, but we’re also interested in seeing if your values and goals align with ours.

Secure the Job

Once we know you and you know us, it’s time for all of us to make a decision.

• We aim to make hiring decisions within a couple of days. This can be delayed if we have several people interviewing for the same role, but we’ll keep you updated. We hope for you to do the same for us.
• If there are any questions or changes, your talent acquisition partner will be available for you.
• If we decide not to hire you, you’ll receive feedback from us. If you have feedback for us as well, that’s amazing-we love to learn and improve our processes.

Phrase