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Job Description, Responsibilities & Requirements
About the Position
MAS Payroll (Central) Team Leader
Major Accounts Services (MAS)
Makati City, Metro Manila, Philippines
Responsibilities
- Oversee daily associate activities and service level metrics.
- Set goals and provide continuous feedback and development opportunities.
- Review team performance and address improvement areas.
- Achieve associate engagement and turnover objectives.
- Collaborate with internal departments to meet service objectives.
- Identify process improvement opportunities and gather associate feedback.
- Create a high-performance team culture that supports development and retention.
- Deliver regular performance feedback and conduct annual reviews.
- Manage recruitment, selection, hiring, compensation, and performance management.
- Determine training needs and ensure timely, effective training delivery.
Requirements
- Graduate of business administration, management, accounting, or related disciplines (Highly Preferred).
- Proven ability to prioritize critical client issues and manage workflow.
- Proficiency in PC applications.
- Working knowledge of payroll and benefits administration (Highly Preferred).
- Effective oral and written communication skills required.
- Strong interpersonal conflict management and mentoring skills.
- Effective time management, organization, and planning required.
Nice to Have
- Experience in a similar leadership role within the payroll or HR domain.
We Offer
- Competitive salary
- Comprehensive benefits package
- Opportunities for professional growth and development
- Inclusive and diverse work environment
- Company-paid time off for volunteering
About the Company
We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax, and benefits administration. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.
Why ADP?
Because this is the place. The place where you come to challenge yourself, share generously, take risks, and create change. Where you can grow your career with an established, respected, global leader, and feel really good about it.
Inclusion and Diversity
At ADP, we believe the best ideas thrive in an inclusive environment that values diverse perspectives. That’s why we made it the cornerstone of our one-of-a-kind culture.
Corporate Social Responsibility
Whether it’s a volunteer day to work in one of the local communities, or contributing to a charity you’re passionate about, we make it easier to give back.
Life @ ADP
There is no such thing as just another day at the office. Far from it. We believe in collaboration, meaning, and friendships. Making an impact, shaping the future together, and putting the “people” into “Always Designing for People.”
Ready to Join #ADPLife?
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