Medical Receptionist

About the Position

A healthcare facility in Hickory, North Carolina, is seeking a Medical Receptionist to manage patient check-ins, insurance verification, and record maintenance.

Responsibilities

• Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents.
• Greet patients, provide patients with initial paperwork, and obtain copies of insurance and identification cards.
• Register patients, update patient records, verify insurance accurately and timely, and check patients out.
• Determine, collect, and process patient payments and address collection and billing issues.
• Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests.
• Balance daily patient charges (cash, check, credit cards) against system reports.
• Complete closing procedures by preparing closing documentation and submitting required reports.
• Complete cash control procedures and secure financial assets.
• Maintain complete and accurate documentation.
• Other duties and responsibilities as assigned.

Requirements

• High School graduate or equivalent.
• Previous medical clerical experience preferred.
• Proficiency in Microsoft Office.
• Accuracy and detail orientation.
• Positive customer service skills.
• Well-groomed appearance.
• Clear and articulate phone mannerisms.

We Offer

• Bonus based on performance
• Dental insurance
• Health insurance
• Paid time off
• Training & development
• Opportunity for advancement
• Flexible scheduling
• Great small business work environment

About the Company

American Family Care, Inc. is a well-regarded healthcare provider committed to delivering high-quality patient care and fostering a supportive work environment.

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Salary: USD 30.000 - 45.000 per year

Employment Type: Vollzeit

Location: Hickory, North Carolina, United States