About the Position

Mgr, Solution Consulting (Armis / Veza)

We are seeking a Solution Consulting leader to lead demonstration capability and strategy. This strategic leadership role will set the agenda for demonstration capability as well as execution by inspiring and managing a team of early-in-career Presales Solution Consultants. The ideal manager will create a repeatable process, driving results and outcomes in a multi-fold agenda including:

Bringing early-in-career SCs providing an environment where they hone demonstration proficiency and knowledge across ServiceNow’s product groups.
Defining and refining future Demo Hub program capability. Determining and sponsoring demonstration creation, use, and future capability and development. Extending DemoCenter concept to have inclusive value to the field including DemoHub capability.
Partnering with Marketing, SC Field, and the Workflow SC leadership to create pipeline generation capability.
Creating and managing a video asset library of functional demonstrations to be used to enhance efficiency and effectiveness for pipeline generation and renewal enhancement.
Developing Americas functionality, proving success, and then extending capability globally to EMEA and APJ.

Responsibilities

Lead and inspire a team of early-in-career Presales Solution Consultants.
Define and refine future Demo Hub program capability.
Partner with Marketing, SC Field, and Workflow SC leadership to create pipeline generation capability.
Create and manage a video asset library of functional demonstrations.
Develop Americas functionality and extend capability globally.

Requirements

Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
Strong pre-sales experience as an individual contributor and leader, preferably at ServiceNow.
Thought leadership in methods and techniques for storytelling with software.
Ability to coach and develop early-in-career as well as senior individual contributors.
Able to lead people, process, and systems development.
Gain and build relationships and trust quickly inside and outside of the SC organization.
Strong understanding of ServiceNow sales and engagement process and business value.
Ability to clearly articulate the power and value of the ServiceNow platform.

Nice to Have

Experience with AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.

We Offer

Flexible or Remote work options.
Opportunity to work with cutting-edge technology and AI.
Professional growth and development opportunities.

About the Company

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone-freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow-helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.

Armis from ServiceNow, protects the entire attack surface and manages an organization’s cyber risk exposure in real time. Combined with ServiceNow’s Security and Risk capabilities, as well as Identity Security capabilities from Veza, we bring together all critical capabilities to secure every asset, every identity - including AI Agents - across all environments with the right level of context - security, operational, and business - to build the first-of-its-kind autonomous defense platform for the Agentic Enterprise.

Join us to put AI to work for people.

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

Mgr, Solution Consulting ( Armis / Veza )

Job description