Microsoft Dynamics CRM Administrator
Tech Stack
Job Description, Responsibilities & Requirements
About the Position
Microsoft Dynamics CRM Administrator - North Bergen, NJ - $115k
A rapidly expanding, multi-entity organization operating at scale across North America is seeking a Microsoft Dynamics Systems Administrator to play a highly visible role in its enterprise technology ecosystem. Backed by ongoing investment and active acquisition growth, this organization offers a unique chance to help shape how enterprise systems are standardized, adopted, and scaled across multiple business units.
This is an ideal role for someone who wants to grow into a senior systems leadership position while working closely with executive stakeholders, IT leadership, and operational teams nationwide.
Responsibilities
- Provide post-go-live user support and troubleshooting across Dynamics CRM and Field Service
- Lead onboarding and enablement for new employees and newly integrated business units
- Deliver in-person and remote training sessions for sales, dispatch, and administrative teams
- Develop training materials, quick-reference guides, and hands-on workshops
- Participate in functional testing and user acceptance testing (UAT) for new features and enhancements
- Collaborate cross-functionally with IT, project managers, and business leaders to align system usage with operational needs
- Travel nationally to support launch and training initiatives (approximately 50%)
Requirements
- 5+ years of experience supporting or training users on Microsoft Dynamics CRM, Field Service, or similar enterprise platforms
- Proven ability to translate complex system functionality into clear, practical guidance
- Hands-on experience with user support, hyper-care, and functional testing
- Strong communication, organization, and stakeholder management skills
- Willingness to travel extensively within the United States
- Bachelor's degree in IT, Business, Education, or a related field (or equivalent experience)
We Offer
- Competitive salary range of $100,000 to $115,000 USD
- Opportunity for career growth and advancement
- Collaborative and growth-oriented work environment
- Commitment to internal development and long-term career progression
- Equal opportunity employer with a people-first mindset
About the Company
Join a rapidly expanding organization that values user experience, operational efficiency, and continuous improvement. We are backed by ongoing investment and active acquisition growth, offering a unique chance to help shape how enterprise systems are standardized, adopted, and scaled across multiple business units.
Don't miss out! Apply now by sending your resume to Matt at [email protected] or call 646-540-7521 to learn more.