# Mid MuleSoft Platform Operations Engineer (L2)

About the Position

Noesis is looking for professionals with the following profile:

Mid MuleSoft Platform Operations Engineer (L2)

Published 22 of July

Join us. Let’s innovate together!

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Responsibilities

• Govern L2 operational activities during the Europe shift, ensuring MuleSoft platform stability, SLA compliance, and resolution of complex incidents;
• Perform platform troubleshooting, log analysis, and root cause investigation across multi-cloud environments (AWS, Azure, OpenShift);
• Execute operational runbooks, support deployments, releases, change implementations, and maintain automation scripts for repetitive tasks;
• Document incidents, update knowledge bases, and drive operational reviews while supporting Flex Gateway setup and occasional out-of-hours activities.

Requirements

• Degree in Computer Science or similar;
• Minimum of 3 years of experience in MuleSoft platform management and operations (non-development focus);
• Solid hands-on expertise in MuleSoft Flex Gateway, Terraform, OpenShift, GitHub, and authentication protocols (OAuth, OpenID);
• Strong background in multi-cloud basics (AWS, Azure), ITIL processes, Argo CI/CD;
• Fluent English level (mandatory), both written and spoken;
• Excellent communication and interpersonal skills to collaborate effectively across cross-functional teams and external providers in an international context;
• Highly structured, proactive, and detail-oriented profile with strong troubleshooting ability and flexibility for hybrid work and occasional on-call support.

We Offer

• Opportunity to join an audacious and innovative company;
• Equal opportunities in recruitment and selection processes.

About the Company

All our recruitment and selection processes are based on equal opportunities, valuing the competence and potential of each person and ensuring that no candidate is discriminated on the grounds of gender, ethnicity, sexual orientation, age, religion, or physical condition.

• Job advertisement under Law nr 4 / 2019, of 10th January