Job Description, Responsibilities & Requirements
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About the Position
StartupSoft specializes in IT outstaffing services, and we’re on the lookout for top-tier talents like you. We are looking for a talented System Administrator to join our team in Ternopil and support two offices.
Responsibilities
- Provide user support and incident resolution
- Manage accounts, access rights, software licenses, and devices
- Experience with IT procurement, vendor management, and hardware/software purchasing
- Setup, configure and maintain laptops, servers, and office infrastructure
- Support networking, VPN, monitoring, and security systems
- Maintain backups and support business continuity processes
- Manage IT assets, inventory, and procurement
- Troubleshoot hardware, software, network, and security issues
- Work with vendors, suppliers, and ISPs
- Participate in IT infrastructure and security improvement projects
- Maintain documentation and internal procedures
Requirements
- 2+ years of experience as a System Administrator, Technical Support Engineer, or Help Desk Specialist
- Administration of macOS, Windows 10/11, Linux (Ubuntu), and Windows Server
- Experience with Google Workspace (user, group, access, and security management)
- Understanding of TCP/IP, DNS, OSI model, and client-server architecture
- Hands-on experience with MikroTik (CAPsMAN) and Ubiquiti
- Understanding of NAT, Firewalls, VLANs, and VPN technologies (WireGuard, OpenVPN, IPSec)
- Experience with monitoring and security tools: Zabbix, Elastic Stack, Elastic Defend, EDR/XDR solutions
- Experience with Proxmox, Docker, Nginx, Apache, IIS
- Basic knowledge of PostgreSQL, MariaDB
- Experience with Help Desk systems and asset management
- Hardware and software troubleshooting, installation, and maintenance
- Experience with video surveillance and access control systems
- Understanding of backup processes, disaster recovery, and BCP principles
- Basic cybersecurity knowledge (security experience is a plus)
- Strong problem-solving, communication, and organizational skills
Nice to Have
- MDM solutions (ManageEngine, Intune, Jamf)
- Experience with GCP, Azure, Cloudflare, DigitalOcean, WordPress administration
- Automation tools (Zapier, n8n, REST APIs), Bash, PowerShell, Python, JavaScript
- Knowledge of SAML, SSO, MFA
- Experience with ISO 27001, SOC 2 or other security frameworks
We Offer
- Global Collaboration Opportunities: Work with top entrepreneurs and startups from Silicon Valley and EU
- Core Team Membership: Become an integral part of the core team - be more than someone who just writes code
- Equity and Ownership Potential: Potential to receive equity in high-growth startups
- Premier Workspaces: Beautiful offices in the best locations with high-end amenities
- Competitive Compensation Package: Above average salary, benefits & medical insurance
- Cutting-Edge Technology Environment: Only the latest, modern technologies with no legacy code and management bureaucracy
- Impactful Project Contributions: Contribute to well-funded products with potential to impact millions
- Collaborative Company Culture: Tight-knit team with an inclusive and transparent culture
About the Company
StartupSoft is a company that provides IT outstaffing services and is looking for top-tier talents to join their team.