Mid/Senior Project Manager (Creative)

About the Position

Note: Please submit your application in English.

DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021.

As a Mid/Senior Project Manager (Creative) at DEPT®, you’ll oversee key client accounts from a project management perspective, ensuring work is delivered on time, on budget, and to the highest quality.

---

Responsibilities

• Lead project management across assigned accounts, ensuring smooth delivery, clear priorities, and alignment between client goals and internal workflows.
• Provide strategic input into account ways of working, resource prioritization, and overrun management.
• Bring a strong understanding of always-on / organic social content workflows, from planning and intake to approvals and community management, and be able to optimize how the team works across campaign activity.
• Build strong relationships with Client Services, Creative, Design, and Production to ensure smooth handovers and collaboration.
• Be proactive in bringing the right people together to unblock work, align decisions, and keep delivery moving.
• Partner tightly with Business Directors to spot and resolve project blockers, ensuring delivery success and client satisfaction.
• Create and manage project plans, scopes of work, timelines, and internal and client-facing trackers and documentation.
• Monitor account-level pacing, resources, and risks, ensuring issues are escalated and resolved quickly.
• Mentor and guide Project Managers, contributing to the growth of the PM function.
• Champion best practice in project management, ensuring tools, documentation, and workflows are consistent and efficient.
• Continuously identify operational and ways of working friction points and lead changes to improve efficiency, clarity, and team workflow.

---

Requirements

• Proven experience and a strong understanding of Always-On / Organic Social delivery workflows (planning, briefing, approvals, community management). Ideally with working models ready to try and adapt.
• Extensive experience in a project management role within an agency environment, ideally in creative, media, or production-led accounts.
• Experience shaping and improving ways of working across teams, with the confidence to recommend and implement operational changes. Ability to balance strategic oversight with a hands-on approach.
• Proven track record of managing complex multi-discipline projects from planning to delivery.
• Strong financial acumen and experience managing scopes, budgets, and forecasts.
• A naturally proactive communicator who anticipates needs, surfaces risks early, and drives clarity across teams. Ability and experience in stakeholder management.
• Proficient with project management and workflow tools (including Google Suite), with the ability to quickly learn, adapt to, and confidently use new systems as they evolve.
• Comfortable working in a fast-paced environment with competing priorities.

---

We Offer

• Private health insurance and access to a range of healthcare and preventive services.
• Sports & cultural benefits to support your wellbeing and work-life balance.
• Dog-friendly office.
• Hybrid working policy.
• A reputation for doing good. DEPT® has been a Certified B Corp® since 2021.
• Awesome clients. Whether big, small, local, or global - at DEPT® you’ll get the opportunity to work with all of them. And we celebrate all of our successes together!
• The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development, and certifications.
• Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities.

---

About the Company

We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.

We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.

At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.

---

Diversity, Equity & Inclusion

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.