Mission Account Director, Department of War

About the Position

The Mission Account Director for the Department of War coordinates DoW-wide strategy and executive access, helping align the go-to-market across regional sales directors and mission account managers. You will spearhead major pursuits and ensure the strategic initiatives across the DoW team point in the same direction. Success in this role is measured by the demand and pipeline you create.

Responsibilities

• Coordinate DoW-wide account strategy and align initiatives across RSDs and MAMs
• Secure and manage executive access to senior mission stakeholders
• Spearhead major pursuits, including large, multi-year enterprise opportunities
• Build the plays and messaging that connect ServiceNow to mission outcomes across the DoW
• Drive demand generation and pipeline creation across assigned mission areas

Requirements

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
• 10+ years of federal or defense enterprise sales or account leadership experience
• Track record of creating pipeline and closing large, complex deals
• Experience selling to DoD or other federal agencies, including acquisition vehicles (FAR, DFARS, IDIQ, GSA)
• Existing relationships within DoD services or combatant commands
• Proven ability to build and lead executive relationships across multiple stakeholders
• Ability to coordinate across sales leaders without direct line authority
• Active security clearance preferred, or ability to obtain one

Nice to Have

• Experience working with systems integrators or defense industrial base partners

We Offer

• Competitive salary based on geographic location
• Flexible or Remote work options

About the Company

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone-freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow-helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.

Join us to put AI to work for people.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.