Moderation Specialist

About the Position

Mayflower is a technology company building large-scale entertainment products for a global audience. Our platforms serve millions of users worldwide and rank among the top-50 most visited websites globally. For more than 10 years, we've been creating reliable, high-performance solutions at the intersection of product, engineering, and entertainment.

The Moderation team is a rapidly growing team made up of passionate people from diverse backgrounds and cultures, whose main goal is simple: a clean & safe platform. Our 5 sub-teams work 24/7 to eliminate any kind of harm to ensure positive user experience.

As a Moderation Specialist, you would be contributing to this mission by reviewing user submitted content according to our guidelines.

Responsibilities

• Review user generated content according to our community guidelines with speed and quality;
• Investigate and resolve internal and external reports;
• Escalate relevant issues to the appropriate stakeholders and collaborate with others to ensure our products' safety.

Requirements

You’ll thrive here if you have

• English mastery: Upper intermediate level (C1);
• Ability to work in different shifts and days, including the night shift and weekend (40h per week);
• Attentive to details and able to follow strict guidelines;
• Good interpersonal skills.

Can be a plus:

• Prior experience in a trust & safety field;
• Mastery of other languages.

We Offer

• Full remote work.
• Competitive compensation with a service contract.
• Transparent performance reviews twice a year, with bonus opportunities and salary adjustments.
• An annual allowance for home office improvements, sports activities, equipment upgrades, and more-tailor it to what benefits you most.
• Investment in your development: paid language courses, access to various learning platforms, and a mindfulness benefit, including psychological support with 50% coverage.
• Career growth in a fast-scaling project with opportunities to influence technical decisions.
• A culture of recognition: our peer reward program celebrates contributions from across the team.

Recruitment Process

1. Screening questions;
2. Video Questionnaire (5 minutes);
3. Final interview (1 hour).

About the Company

Mayflower is a technology company building large-scale entertainment products for a global audience. Our platforms serve millions of users worldwide and rank among the top-50 most visited websites globally. For more than 10 years, we've been creating reliable, high-performance solutions at the intersection of product, engineering, and entertainment.