Monitoring, Evaluation, Accountability & Learning (MEAL) Officer

About the Position

Monitoring, Evaluation, Accountability & Learning (MEAL) Officer

We are seeking a Monitoring, Evaluation, Accountability & Learning (MEAL) Officer to support MEAL activities across DRC programmes in South Sudan.

Responsibilities

• CO MEAL Capacities and Commitments

  • Support the implementation of DRC MEAL guidance, tools, and standards in line with the country MEAL framework and MEAL workstream RASCI.
  • Promote the consistent application of DRC MEAL models, guidance, and minimum standards across projects and operational areas.
  • Apply DRC guidance on data protection, ethical data collection, and secure handling of MEAL-related data.
  • Build the capacity of programme, sector, and field teams on MEAL tools, monitoring processes, and data quality requirements.
  • Apply accountability and ethical principles, including the Core Humanitarian Standard (CHS) and DRC Code of Conduct, during all MEAL activities.
  • Support Country Office MEAL activities and deploy to DRC operational areas, when requested by the MEAL Manager, to support assessments, monitoring, evaluations, verification exercises, surge responses, and other MEAL activities.

• Results Monitoring and Programme Quality Support

  • Support the implementation of MEAL activities throughout the Project Cycle Management (PCM), including MEAL plans, monitoring frameworks, and indicator tracking systems.
  • Support the MEAL Specialist in implementing assessments, baseline, endline, post-distribution monitoring (PDM), evaluations, and other MEAL activities.
  • Support updating the beneficiary database in the AIPTT system.
  • Plan and conduct field monitoring visits, verification exercises, routine data collection, and data quality checks in coordination with programme teams and Area MEAL staff.
  • Support post-registration verification exercises following beneficiary registration and deduplication processes.
  • Ensure approved MEAL tools and methodologies are consistently applied during monitoring and data collection activities and provide feedback for continuous improvement.
  • Support the pilot testing and rollout of newly developed MEAL tools and data collection systems.
  • Ensure ethical standards, safeguarding principles, and protection referral protocols are applied during all MEAL activities.
  • Support data protection, storage, sharing, and information security procedures in line with DRC policies.
  • Support data cleaning, analysis, and reporting of qualitative and quantitative MEAL data for internal learning and donor reporting.
  • Support programme teams in implementing approved MEAL plans and collecting timely, accurate, and complete monitoring data.

• Accountability

  • Support the implementation of community engagement and feedback mechanisms in coordination with the Accountability Officer and relevant MEAL colleagues.
  • Support DRC's Community Feedback Mechanism during monitoring activities, field visits, and distributions where required.
  • Refer feedback and complaints received during MEAL activities through approved accountability channels in accordance with DRC procedures.
  • Support accountability awareness and safe information sharing with communities during MEAL activities.

• Evaluation, Analysis, and Learning

  • Support data collection for assessments, surveys, evaluations, PDMs, and other MEAL exercises.
  • Support data analysis, interpretation, and documentation of MEAL findings, lessons learned, and recommendations.
  • Present key MEAL findings to supervisors and relevant programme teams to support evidence-based decision-making and programme improvement.
  • Participate in internal and external evaluation processes as required.
  • Support the preparation of MEAL reports, presentations, factsheets, and learning products.
  • Perform any other duties assigned by the MEAL Manager.

Requirements

• Essential

  • Bachelor's degree in Monitoring & Evaluation, Statistics, Social Sciences, Public Health, International Development, or another relevant field.
  • Minimum 2–3 years of relevant experience in Monitoring, Evaluation, Accountability, and Learning (MEAL), preferably within humanitarian or development programmes.
  • Experience working with INGOs, NGOs, or humanitarian organizations.
  • Experience supporting monitoring activities, assessments, evaluations, surveys, and data quality assurance.
  • Good understanding of qualitative and quantitative data collection methodologies and participatory approaches.
  • Experience using digital data collection platforms such as Kobo Toolbox, ODK, or CommCare.
  • Good knowledge of data management, data quality assurance, and basic data analysis.
  • Good understanding of accountability principles and the Core Humanitarian Standard (CHS).
  • Experience facilitating training and providing technical support to programme teams.
  • Proficiency in Microsoft Excel, Word, PowerPoint, and Office 365.
  • Strong analytical, organizational, and communication skills with the ability to manage multiple priorities.
  • Professional working proficiency in English.

• Desirable

  • Previous experience working in South Sudan and emergency or displacement contexts.
  • Experience supporting DRC core sectors, particularly Protection and Economic Recovery.
  • Familiarity with information management systems and data visualization tools (e.g., Power BI, ArcGIS).
  • Certification or formal training in MEAL, data management, or humanitarian programming.
  • Knowledge of local languages is an asset.

We Offer

• Professional growth within a leading international NGO.
• Opportunity to work in a diverse and inclusive environment.
• Competitive compensation and benefits package.

About the Company

Founded in 1956, the Danish Refugee Council (DRC) is Denmark’s largest, and a leading international NGO. We have continuously been ranked as one of the best NGOs in the world and are one of the few with a specific expertise in forced displacement. In over 30 countries, we protect, advocate, and build sustainable futures for refugees and other displacement-affected people and communities.

By working in DRC, you will be joining a global workforce of over 6,000 employees. We pride ourselves on our:

• Professionalism, impact & expertise
• Humanitarian approach & the work we do
• Purpose, meaningfulness & own contribution
• Culture, values & strong leadership
• Fair compensation & continuous development

DRC’s capacity to ensure the protection of and assistance to refugees, IDP’s, and other persons of concern depends on the ability of our staff to uphold and promote the highest standards of ethical and professional conduct in relation to DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse, and harassment. DRC conducts thorough and comprehensive background checks as part of the recruitment process.

Danish Refugee Council is an equal opportunity employer and we consider all applicants based on individual merit and qualifications, regardless of personal characteristics or attributes. We are committed to increasing the diversity of our workforce, aiming for a 50% balance of men and women in management roles and ensuring that at least 50% of management roles are filled by national staff. We recognize that a diverse and inclusive team is crucial for achieving our organizational goals and making a positive impact on the communities we serve.