Tech Stack
Communication
Job Description, Responsibilities & Requirements
About the Position
We are seeking a detail-oriented Mortgage Loan Processor to manage mortgage loan files and assist clients in submitting complete applications. You will gather all necessary documentation and spot mistakes to ensure approval for the mortgage.
If you want to succeed as a mortgage loan processor, you should be highly detail-oriented. Customer service and communication skills are key since you’ll be the glue that binds all interested parties, from clients to underwriters. Mortgage loan processors should also have an aptitude in math and excellent time management skills.
Responsibilities
- Performing a general evaluation of an application (financial documents, mortgage type, etc.)
- Helping clients choose the most appropriate mortgage
- Gathering all important data from clients (assets, debts, etc.)
- Verifying information and references by contacting the right sources
- Correcting mistakes and investigating inconsistencies
- Submitting completed loan files for appraisal
- Acting as the point of contact between loan officers, underwriters, and clients
- Conducting a final review of the file before closing
Requirements
- Proven experience as a mortgage loan processor or similar position
- Understanding of loan underwriting and processing procedures
- Knowledge of legislation and best practices
- Proficient in mortgage loan computer software (e.g., Calyx Point)
- Outstanding communication and customer service skills
- Excellent attention to detail
- Well-organized and able to handle pressure
- Math skills
- High school diploma; a bachelor’s degree is preferred
We Offer
- Competitive salary
- Opportunity for professional growth
- Supportive and collaborative work environment
About the Company
[Company description if present]