Network Infrastructure Engineer

About the Position

Would you enjoy improving stability and safety of one of the largest global networks?

Would you enjoy doing hands-on network operations work on a global scale to improve our operational efficiency?

Join our critical Network Infrastructure Engineering team

Our Network Infrastructure Engineering Team takes ownership of planning, building, maintaining, and operating our global platform. We design, develop, deploy, and maintain critical technologies. This includes the hardware, software, and network infrastructure that provide the technical underpinnings for all of Akamai's products. Our team ensures consistent availability and performance for our customers.

Responsibilities

• Partnering across teams to ensure the reliability, scalability, and usability of our products and services
• Traveling regularly to datacenters to receive, deliver, install, and maintain hardware assets, ensuring optimal functionality and compliance with standards
• Diagnosing, troubleshooting, and monitoring network connectivity issues at Layer 1, 2, and 3
• Collaborating with cross-functional teams during execution to provide end-to-end support for deployment projects, network installations, and maintenance
• Working closely with field technicians, ISPs, and Akamai partners, and 3rd party client vendors for installation, maintenance, and fulfillment of Akamai Network Infrastructure
• Monitoring, triage, and resolution of incoming maintenance tickets, ensuring adherence to SLA targets
• Maintaining and exceeding high SLA targets, ensuring robust system uptime and performance
• Lifting at least 50 pounds of equipment

Requirements

• 2 years of relevant experience and a Bachelor's Degree in Computer Science or a related field
• Experience with Datacenter operations and protocols, network technologies, Security concepts, Unix/Linux internals, distributed systems, and systems design
• Solid organizational skills with proven experience in scheduling and operational planning
• Ability to work efficiently under strict time constraints, adhering to all procedural guidelines
• Willingness to travel up to 60% domestically within the U.S.
• Required to undergo or possess and maintain a successfully adjudicated USG Tier 3 background investigation

We Offer

• Competitive salary ranging from $65,700 - $118,300/year
• Remote work options
• Industry-leading benefits including healthcare, 401K savings plan, company holidays, vacation (in the form of PTO), sick time, family-friendly benefits including parental leave, and an employee assistance program focusing on mental and financial wellness

About the Company

At Akamai, we make life better for billions of people, trillions of times a day. Whether you're streaming live events, scrolling social media, watching your favorite series, or managing your savings, we're the engine behind the scenes. We provide the world's most distributed platform from Cloud to Edge to help the giants of the digital world work faster and stay more secure, making the internet a better experience for everyone.

Our focus is simple:

• Cloud and Edge: Running apps closer to users for instant performance.
• Security: Neutralizing threats before they ever reach your data.
• Content Delivery: Scaling the world's biggest moments without a glitch.
• AI: Enabling our customers to build, secure, and scale AI apps on the world's most distributed cloud platform.

At Akamai, we don't just support the internet; we power and protect it, because behind every great digital experience is a massive hidden challenge. And we're the ones who solve it. When millions of people hit play or pay, Akamai ensures it just works.