Norwegian Customer Consultant – Premium Membership Services

About the Position

🌟 Join Us in Lisbon! 🌟

Are you enthusiastic about streaming and delivering top-notch customer service? Do you speak Norwegian fluently? Join our team at the biggest streaming platform and help us provide exceptional support to our Premium Members!

Location

• City: Lisbon
• Country: Portugal

Responsibilities

• 🗣 Deliver outstanding support to our Norwegian-speaking Premium Members through various channels including phone, email, and chat.
• 🔧 Resolve technical issues related to our streaming services, ensuring a seamless and enjoyable experience for our users.
• 💭 Guide members in using our platform and making the most of its features.
• 📊 Collect and share feedback to continuously improve our services and customer satisfaction.

Requirements

• Fluency in Norwegian and English (both written and spoken) is required.
• Previous experience in customer service is an advantage, particularly in a digital or streaming context.
• Excellent communication skills and a commitment to delivering exceptional customer service.
• Strong problem-solving abilities and attention to detail.
• A passion for entertainment, including movies and series!

We Offer

• Competitive salary and comprehensive benefits package.
• A dynamic and inclusive work environment.
• Opportunities for career growth and professional development.
• Free access to our premium streaming service-enjoy unlimited movies and shows!

About the Company

Experience the charm of Lisbon, a city celebrated for its rich culture, stunning views, and delightful climate. It’s an ideal place to live and work, offering a perfect blend of professional and personal enjoyment.

Employment Details

• Job Title: Norwegian Customer Consultant – Premium Membership Services
• Employment Type: Full-Time
• Experience Level: Middle
• Experience Years: 1-3
• Languages: Norwegian, English