NW Deployment Build Lead I, DCC Communities

About the Position

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we’re looking for talented people who want to help.

The Global Network Capacity Delivery organization is looking to hire a highly motivated, best-in-class Program Manager to join our growing Planning, Implementation and Coordination team within AWS Data Center Delivery. The team responsibilities involve scoping and planning interdependent capacity scaling projects across several data center locations. They will review project forecasts and assure physical infrastructure resources are available for their execution.

As a NW Deployment Build Lead you will be tasked with launching cutting edge server technologies and solving diverse Data Center technical impairments which impede launching new network capacity at a local data center level. The ideal candidate will be able to quickly and accurately deploy infrastructure with a solid understanding of computers, servers, switches, and various networking devices from both a hardware and software perspective. You must possess technical aptitude, written and oral communications skills, the ability to effectively deal with people in a wide variety of situations, strong analytical skills, and demonstrated problem-solving ability. Have the ability to successfully operate in extreme high-pressure situations, handle multiple critical priorities simultaneously, while showing strong initiative and judgment.

Responsibilities

Ensure adherence to timelines.
Deliver sustainable and repeatable solutions and processes always with an eye on improvement.
Work closely with our Install/Deployment Technicians, Supply Chain & Procurement, and Technical Project Manager teams to ensure fast, smooth delivery of on-demand customer capacity.
Coordination of design, project timeline/schedule, and construction works.
Act as the technical point of contact for internal teams.
Perform Process Improvement. Gather data on common failures or waste and work with supporting teams to get them resolved/minimized/eliminated.
Perform rigorous hardware verification inspections to ensure quality on server racks, networking devices, and associated components.
Launch new network capacity.
May be required to assist Deployment Technicians with rack deployments on heavy deployment days or Cabling team.

Requirements

1+ years of computer networking experience.
2+ years of Computer Hardware Repair, Infrastructure Cabling, Network Deployment, Data Center Operations, or Technical Project Management experience.
Bachelor's degree in Information Technology, Computer Science, or a related field.
Experience in computer networking.
Experience working with Linux operating systems.
Can lift and rack equipment up to 40 pounds.
Experience with computer hardware troubleshooting and repair.

Nice to Have

Can work in cramped spaces or in elevated locations while adhering to health & safety guidelines.
Experience dealing effectively with customers during problem resolution and operating efficiently under pressure.
Experience managing work and priorities through a ticketing system.
Experience with cabling infrastructure best practices and methodologies.
Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment).
Bachelor’s Degree and 5+ years of project management experience.
Experience in large-scale data center network implementations and support.
Experience working in virtualized enterprise networking environments.
Experience working with IT best practice frameworks (ITIL, LEAN, AGILE).
Project Management Professional (PMP) certification.

We Offer

Competitive hourly salary range: $30.00 - $54.00 USD.
Comprehensive benefits including health insurance, 401(k) matching, paid time off, and parental leave.
Opportunity to work in a diverse and inclusive team culture.
Career growth and mentorship opportunities.

About the Company

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit Amazon's accommodations page for more information.