Observability Engineer - AgentCore Telemetry

About the Position

We are looking for an Observability Engineer – AgentCore Telemetry to build and evolve observability capabilities for enterprise AI platforms and agent-based systems running on AWS. In this role, you will design telemetry solutions, implement end-to-end tracing strategies, and provide deep operational visibility into AI workflows, agent interactions, and distributed services. You will work closely with AI Platform Engineers, DevOps teams, and application developers to establish observability standards, improve reliability, and support production-grade monitoring of agent ecosystems.

Responsibilities

• Design and implement observability solutions for AI platforms, agent-based systems, and distributed cloud-native applications.
• Instrument Python services using OpenTelemetry SDK and AWS Distro for OpenTelemetry (ADOT).
• Develop and maintain distributed tracing solutions using AWS X-Ray and OpenTelemetry.
• Configure telemetry collection, propagation, and export pipelines across AWS environments.
• Implement and maintain CloudWatch dashboards, metrics, logs, and alerting strategies for operational visibility and troubleshooting.
• Establish monitoring standards for AI agents, tool invocations, workflow execution, and service-to-service communication.
• Integrate observability capabilities with AWS AgentCore Observability and related platform services.
• Ensure proper W3C Trace Context and Baggage propagation across applications, APIs, and agent workflows.
• Instrument LangChain-based applications and AI services to capture traces, metrics, and execution insights.
• Partner with AI engineers and platform teams to identify performance bottlenecks, reliability issues, and optimization opportunities.
• Build structured logging and telemetry standards that support debugging, root-cause analysis, and operational governance.
• Contribute to observability best practices, platform standards, and engineering guidelines for AI and cloud-native systems.

Requirements

Skills:

• AWS Distro for OpenTelemetry (ADOT)
• OpenTelemetry SDK (Python)
• AWS AgentCore Observability
• AWS CloudWatch (Metrics, Logs, Structured Logs)
• AWS X-Ray (distributed tracing)
• LangChain instrumentation
• W3C Trace Context and Baggage propagation

Experience:

• 4+ years of observability engineering
• OpenTelemetry instrumentation of Python services
• AWS CloudWatch and X-Ray integration

Nice to Have:

• LangGraph or Strands agent framework
• OpenTelemetry GenAI SIG semantic conventions
• ADOT collector configuration and export pipeline setup

We Offer

At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth.

We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law.

We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success.

About the Company

Intellias is a global technology company that specializes in delivering innovative software solutions. Our mission is to help clients engineer comprehensive software ecosystems for cutting-edge products and services. With offices in over 180 countries, we are dedicated to providing best-in-class eCommerce, Digital Marketing, and IoT solutions. Our teams are involved in the engineering of core platform components for a range of industries, ensuring compliance and best practices in every project.