Observability Engineer

About the Position

As an Observability Engineer at Avaloq, you will be part of a team responsible for managing and operating our observability stack, ensuring end-to-end monitoring, metrics collection, logging, and tracing across our infrastructure and applications. You will collaborate with other stakeholders to improve system visibility, detect issues proactively, and drive performance optimization.

Responsibilities

• Observability Stack Design & Deployment

  • Design and Implement: Build a robust observability stack encompassing logging, metrics collection, monitoring, alerting, and tracing systems tailored for cloud environments.
  • Integration: Seamlessly connect observability tools with cloud services and infrastructure to achieve comprehensive monitoring and visibility.
  • IaC Development: Use Terraform to automate the provisioning and deployment of observability tools and infrastructure, ensuring consistency and efficiency.

• Monitoring and Optimization

  • Monitoring Standards: Define and enforce organization-wide monitoring and alerting standards for real-time incident detection.
  • Optimization: Continuously refine the observability stack to enhance system performance, minimize downtime, and optimize resource utilization.

• End-to-End Monitoring Practices

  • Comprehensive Tracking: Implement end-to-end monitoring solutions that provide insights into the performance, availability, and reliability of IT workloads.
  • Standardization: Establish best practices for metrics, logs, and traces, ensuring holistic visibility across the technology stack.
  • Automated Alerts: Develop automated alerting systems for proactive issue identification and resolution.

• Technical Collaboration

  • Cross-Team Integration: Work closely with DevOps, SRE, and application development teams to align observability strategies with operational objectives.
  • Stakeholder Engagement: Communicate complex technical insights clearly to stakeholders, enabling informed decision-making.

Requirements

• Technical Skills

  • Bachelor’s degree in Computer Science, Engineering, or a related field or equivalent experience may be considered.
  • 5+ years of experience in observability, for on-prem and cloud infrastructure, or related fields.
  • Proven experience in infrastructure troubleshooting and infrastructure as code (IaC) tools with Terraform, Python, and similar.
  • Cloud Platforms: Good knowledge of main cloud providers like AWS, Azure, OCI, or GCP and related observability features.
  • Observability Tools: Skilled in industry standards like Prometheus, Alert Manager, Grafana, Loki, PagerDuty, and similar tools.
  • Best Practices: Deep understanding of monitoring, logging, and tracing within cloud-native environments.
  • Containerized Platforms: Proficient in Kubernetes and related container platforms.
  • CI/CD & Automation: Experienced with CI/CD pipelines and automation tools like Jenkins and GitLab/GitHub.

• Soft Skills

  • Good problem-solving skills with a focus on delivering high-quality, scalable solutions.
  • Effective communication skills, both written and verbal, with the ability to convey complex technical concepts to technical and non-technical stakeholders.
  • Ability to work in a fast-paced, collaborative environment with changing priorities.

We Offer

• Annual Bonus or Sales Reward

  • At Avaloq, we work hard to remain an industry-leading provider and we love to reward our colleagues with a share of that success with an annual bonus. You will even remain eligible for an annual bonus while you do the hardest job of your life – taking care of your children during parental leave.

• Flexible Working

  • We understand that fitting your life around your job can be challenging, which is why in most roles we offer flexible working to allow you to thrive both in and out of work.

• Kudos Instant Recognition Scheme

  • We love to see people thriving in their roles and we have an instant recognition scheme at Avaloq to help managers reward the great work our colleagues deliver with a gift to say thanks.

• Access to Udemy for Professional and Personal Learning

  • We think it is important to learn and grow professionally, but if you are someone who likes to learn outside of work, we give you access to online learning for both professional and personal learning, with over 210,000 courses to choose from.

About the Company

Founded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 12 countries, and more than 170 clients in 35 countries. We are an industry-leading provider of wealth management technology and services for financial institutions around the world, including private banks and wealth managers, investment managers, as well as retail and neo banks. Our research-led approach and continual innovation is powered by the passion and creativity of our colleagues.

We are always looking for talented people to join us on our mission to orchestrate the financial ecosystem and democratize access to wealth management. Avaloq offers the opportunity to work closely with some of the world’s leading financial institutions as we jointly develop and shape careers. Championing a collaborative, supportive, and flexible work environment empowers our colleagues to reach their full potential.

Location

16th Floor, AIA Tower, 8767 Paseo de Roxas

1226 Makati City

Philippines

Work Arrangement

Full-time

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