Ocean Freight Forwarder

About the Position

Ocean Freight Forwarder

At DP World, our Ocean Freight Forwarders play an important role in connecting businesses and markets through efficient, reliable, and compliant freight solutions. In this position, you will coordinate international and domestic ocean freight shipments, ensuring the smooth movement of goods from origin to destination while delivering an excellent customer experience.

Responsibilities

• Coordinate and manage ocean import and export shipments, ensuring smooth execution from booking through final delivery.
• Arrange transportation solutions across ocean, road, and rail networks while balancing customer requirements, service expectations, and cost efficiency.
• Prepare, review, and manage shipping, customs, and transport documentation to ensure accuracy and regulatory compliance.
• Build strong relationships with customers, carriers, agents, and logistics partners, providing proactive communication and shipment updates.
• Monitor shipment progress, resolve operational challenges, and manage exceptions to keep shipments moving efficiently.
• Ensure compliance with customs regulations, international trade requirements, and dangerous goods procedures where applicable.
• Secure carrier capacity, negotiate freight rates, and identify cost-effective transportation solutions.
• Manage transport orders, shipment records, cost estimates, and invoicing activities through Transport Management Systems (TMS) and related platforms.
• Collaborate closely with Sales, Customs, Finance, Warehousing, and Operations teams to deliver seamless logistics solutions and support customer success.
• Identify opportunities to improve processes, enhance service quality, reduce costs, and contribute to operational excellence and key business objectives.

Requirements

• Experience in freight forwarding, logistics, supply chain operations, or a related environment, with knowledge of ocean freight processes, shipping documentation, and customer service.
• Understanding of international trade regulations, customs procedures, Incoterms, and transport compliance requirements, with a willingness to continue learning and developing expertise.
• Strong organizational, communication, and problem-solving skills, with the ability to manage multiple priorities and maintain accuracy in a dynamic environment.
• Confidence using business systems and digital tools, including Microsoft Office applications and transport management platforms, to manage information and support operational efficiency.
• A customer-focused, solution-oriented approach, with the ability to build positive working relationships and contribute to an inclusive, collaborative team culture.

We Offer

• Opportunity to work in a fast-moving global logistics environment.
• Contribute to a dynamic, forward-thinking team at DP World.
• Professional growth and development opportunities.

About the Company

DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief.

Location: Netherlands

Employment Type: Full-time, On-site