Office Manager

About the Position

Office Manager

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About the Company

VML is a global creative company that combines brand experience, customer experience, and commerce to create connected brands that drive growth. Guided by a Human First philosophy, VML is known for its innovative work for brands and consistently ranks among the world’s leading creative companies, including the WARC Creative 100. VML’s global network spans 55+ markets with principal offices in Buenos Aires, Kansas City, London, New York, São Paulo, Shanghai, and Singapore.

VML is part of WPP, the trusted growth partner for the world's leading brands. Powered by exceptional talent and our agentic marketing platform WPP Open, WPP unites cutting-edge media intelligence and data solutions, creativity, production, enterprise solutions, and expert strategic counsel.

For more information, please visit www.vml.com and follow along on LinkedIn #WeAreVML.

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Responsibilities

• The space and everyone in it: Keep the office in impeccable shape for the team that relies on it every day - clean, tidy, stocked. Prepare every boardroom before a client arrives and tidy after every meeting. Welcome every guest warmly and make them feel at home from the moment they walk in. Own the relationship with building management and execute on any changes to the physical setup of the space as directed by the MD. When the social committee has an event to bring to life, you are the one who makes it happen.

• Hospitality beyond these walls: Maintain a living record of the MD's key client relationships - birthdays, families, significant life moments - and flag what is coming up every week, organizing the right gesture at the right time without being asked. You are not waiting for a reminder. You are the reminder.

• The operational backbone: Own the agency's weekly all-hands - consulting every stakeholder, populating every section, managing the rotation lists, and making sure it runs without friction every Thursday. Coordinate the agency's PR pipeline, tracking deadlines and holding contributors accountable so press releases get written, proofread, and sent on time. Be a direct extension of the MD - supporting the local leadership team on everything that shapes how this agency is experienced in Montreal, at every level.

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Requirements

• Someone for whom hospitality is a mindset, not a task list
• Proactive by nature - you see what needs to happen and you move before anyone has to ask
• Equally comfortable with the full range of the role - nothing is beneath you, nothing is above you
• Sharp and articulate - you communicate clearly and confidently at every level of the organization
• Discreet - you will be trusted with sensitive information and you treat it accordingly
• Bilingual French/English - fully operational in both
• Someone who takes genuine pride in the details - because here, the details are the experience

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We Offer

• Hybrid work approach: Teams in the office an average of four days a week
• Equal opportunity employer committed to fostering a culture of respect

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About the Location

Montreal, Canada

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Application Information

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