On Demand Account Manager

About the Position

On Demand Account Manager

Glovo, part of the Delivery Hero Group, is seeking an On Demand Account Manager to join our team in Sofia, Bulgaria. This role is full-time and focuses on commercial activities.

About the Company

Glovo is a leading local delivery platform operating in around 70 countries worldwide. We aim to deliver an amazing experience-fast, easy, and to your door. Our headquarters are in Berlin, Germany, and we have been listed on the Frankfurt Stock Exchange since 2017.

Responsibilities

• Monitor Business Performance: Analyze operational metrics, KPIs, financial data, and invoicing questions. Prepare reports and dashboards for partners.
• Account Management: Be the main point of contact for new sales leads, pitching, contract negotiations, implementation, and account management.
• Support Partners: Collaborate with local and global teams to analyze and improve internal processes.
• Feedback Collection: Share partner feedback with product and operations teams to enhance software, systems, and processes.
• Strategy Development: Participate in defining medium and long-term strategies to achieve growth and profitability targets.
• Market Adaptation: Understand the local environment and adjust our product to meet market needs.
• Continuous Learning: Develop a well-rounded profile with skills in commercial and negotiation, data analytics, legal reviews, and software integrations.

Requirements

• Experience: Minimum 2 years in Account Management and/or Sales roles.
• Skills:
  • Strong communications and interpersonal skills.
  • Strong commercial skills.
  • Strong organizational and project management skills.
  • Problem solver with analytical thinking skills.
  • Multifaceted and flexible profile.

We Offer

• Top-notch private health insurance
• Monthly Glovo credit
• Discounts on transportation and food
• Discounted gym memberships
• Extra time off
• Freedom to work from home two days a week
• Opportunity to work from anywhere for up to three weeks a year
• Enhanced parental leave
• Online therapy and wellbeing benefits

About the Company

At Glovo, we value diversity and believe it enhances our teams, products, and culture. We are committed to providing equal opportunities to talent from all backgrounds. We encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.

Feel free to note your pronouns in your application.

Ready to take the wheel and make this the ride of your life?

Delve into our culture by taking a peek at our Instagram, check out our LinkedIn, and visit our website!