Onsite IT Support Engineer

About the Position

Job-Id: 20336

Hemmersbach is seeking an Onsite IT Support Engineer to provide second-line IT support for users facing hardware and software issues in Eindhoven, Netherlands.

Responsibilities

As an Onsite IT Support Engineer, you will be responsible for:

• Providing onsite IT support to end-users and clients
• Analyzing, diagnosing, and resolving hardware, software, and operating system issues
• Supporting PCs, laptops, mobile phones, printers, and other IT peripherals
• Installing, configuring, replacing, and maintaining IT equipment
• Accurately recording work activities, troubleshooting, and solutions in the ticketing system
• Assisting with asset management and maintaining accurate data on IT equipment
• Working according to established procedures and guidelines, making independent decisions when necessary
• Supporting the installation, replacement, and relocation of IT equipment

Requirements

• Practical technical knowledge of PCs, laptops, mobile phones, and IT peripherals
• Experience in IT Support, Onsite Support, or a similar technical role
• Fluency in Dutch and English
• Customer-oriented approach
• Managed Print Service / Mobile Phones Configuration / MS Intune / MS Office 365
• Strong communication skills, both verbal and written

We Offer

• International job opportunities
• Staff discounts
• Phone allowance/Company Phone
• Transport/Commuting Allowance
• Onboarding program
• Private use of company car
• Buddy program
• Internal career development program

About the Company

Hemmersbach delivers IT services exclusively for leading companies in the IT industry, including IT hardware manufacturers, global system integrators, Device as a Service providers, and data center operators. With over 5,000 colleagues across 190+ countries, our mission is to enthuse our customers. Our can-do attitude and spirit of mutual support have earned us the Great Place To Work® Certified™ in multiple countries worldwide. As The Social Purpose IT Company, we donate at least 20% of our profits to Hemmersbach Rhino Force and Hemmersbach Kids' Family.

Apply Now

For more information and to apply, visit our job portal.