About the Position

Operador de Utilidades

Location: Area Metro, PR

Employment Type: Full Time

Experience Level: Mid Level

About the Company

Mentor Technical Group (MTG) provides a comprehensive portfolio of technical support and solutions for the FDA-regulated industry. As a world leader in life science engineering and technical solutions, MTG has the knowledge and experience to ensure compliance with pharmaceutical, biotechnology, and medical device safety and efficacy guidelines. With offices in Caguas, PR, Boston, MA & San Francisco, CA and we serve life sciences clients in six global markets: United States, Puerto Rico, Dominican Republic, Mexico, Germany, Canada, and South America.

Essential Functions

Operate, monitor, and inspect critical utility systems of the plant, including purified water, water for injection (WFI), clean steam, compressed air, HVAC, and other manufacturing support systems.
Perform operational rounds, parameter monitoring, and alarm response to ensure the continuity of operations and compliance with quality requirements.
Execute operation, adjustment, and troubleshooting activities on utility systems and equipment to maintain their performance within established parameters.
Complete operational records, logs, and required documentation in accordance with GMP, SOPs, and company procedures.
Support preventive maintenance, corrective maintenance, calibration, commissioning, and validation activities of utility systems.

Responsibilities

Operate utility systems and equipment according to established procedures, ensuring safe, efficient, and reliable operation.
Continuously monitor critical operational parameters, including pressure, flow, temperature, conductivity, water levels, and quality.
Perform daily equipment inspections, identify deviations, and report abnormal conditions that may affect production or regulatory compliance.
Respond promptly to alarms, equipment failures, and operational emergencies, implementing initial corrective actions as appropriate.
Execute routine sampling and support quality monitoring activities for water systems and other critical utilities.
Properly document all operational activities in physical or electronic records, ensuring data integrity.
Collaborate with Manufacturing, Engineering, Maintenance, Quality, and EHS departments to ensure the availability and reliability of critical services.
Participate in investigations of deviations, root cause analysis, corrective and preventive actions (CAPA) related to utility systems.
Support start-up, shutdown, maintenance, validation, and qualification activities for equipment and systems.
Comply with Good Manufacturing Practices (GMP), industrial safety, environmental policies, and internal procedures of the organization.
Maintain work areas clean, organized, and in compliance with company safety and quality standards.
Participate in required training and maintain necessary certifications and qualifications for the position.

Requirements and Qualifications

Education

Associate Degree in Engineering Technology, Mechanics, Electricity, Instrumentation, Industrial Systems, or related technical field; or equivalent combination of technical education and relevant experience.
Bachelor's Degree in Engineering, Applied Sciences, or related discipline is preferred.

Experience

Minimum of two (2) years of experience in the operation, monitoring, or maintenance of utility systems in industrial, pharmaceutical, biotechnological, medical device, or regulated manufacturing environments.
Experience working with critical utility systems such as Purified Water (PW), Water for Injection (WFI), HVAC, clean steam, compressed air, chillers, cooling towers, and distribution systems.
Experience in compliance with operational procedures and technical documentation in regulated environments under cGMP is highly desirable.

Technical Knowledge

Knowledge of mechanical, electrical, pneumatic, and industrial instrumentation systems.
Understanding of operational principles of critical utility systems and auxiliary equipment.
Ability to interpret process diagrams (P&ID), operational procedures, technical manuals, and equipment specifications.
Familiarity with automation systems, PLC, SCADA, or Building Management Systems (BMS).
Knowledge of Good Manufacturing Practices (cGMP), industrial safety, and applicable environmental regulations.

Skills and Competencies

Ability to identify, analyze, and resolve operational problems promptly.
Ability to work with minimal supervision in a dynamic and highly regulated environment.
Excellent organizational skills, attention to detail, and documentation.
Ability to handle multiple tasks simultaneously and respond to emergency situations.
Effective verbal and written communication skills.
Ability to work as a team and collaborate with Manufacturing, Engineering, Quality, Maintenance, and EHS personnel.

Additional Requirements

Availability to work rotating shifts, weekends, holidays, and respond to emergency calls as operational needs require.
Ability to use personal protective equipment (PPE) and comply with all site safety requirements.
Ability to lift up to 50 pounds, climb ladders, walk extensively, and work in confined spaces or heights when required and authorized.
Valid driver's license in Puerto Rico, preferably.

Preferred Certifications

Certification or training in the operation of purified water systems, clean steam generation, industrial boilers, or HVAC systems.
OSHA certification or related industrial safety training.
Technical certifications related to utilities, industrial maintenance, or automation will be considered an advantage.

Mentor Technical Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Operador de Utilidades

Job description