About the Position

Повна зайнятість

Operational Support Engineer at Optimove

Join Optimove as an Operational Support Engineer to maintain and support our production environment, ensuring seamless operations.

Responsibilities

Monitor, maintain, and support Optimove’s production environment.
A key person for integration projects and requests from customers (data and application-oriented).
Investigate and debug ETL processes.
Conduct data QA and analysis (Snowflake, MsSQL, BigQuery).
Perform configuration management.
Create robust and scalable processes.
Communicate directly with customers to solve technical issues.

Outstanding technical skills.
Experience in SaaS B2B.
Experience with SQL.
Fast learner looking to be exposed to, and to work with, new technologies.
Strong interpersonal and communication skills.
Team player with self-learning and problem-solving abilities.
Agile, highly motivated, exceptional work ethics, ambitious, a super-multitasker, and with a sense of responsibility to follow through on tasks.
You should be able to talk about technology, even with non-technical people in a clear and coherent way.
Ability to learn quickly in a fast-paced environment, and come up with creative ideas for improvements.
Technologies fascinate you – you must be familiar with software technologies (such as web and mobile SDK, APIs, SQL, JSON, HTML, JavaScript).
Strong attention to details and ability to effectively articulate technical challenges and solutions.

Experience working with enterprise-grade customers.
Experience debugging issues in web applications – logs, networking, etc.
Experience with monitoring tools (DataDog, Kibana, Elastic).
Understanding of networking terminologies and functionality such as DNS, HTTP, ports, etc...

Location: Vinnytsia, Ukraine

If you’re looking for a place where you can do more, be more, come grow with us.