Operations Associate, Jackpocket (Part Time)

About the Position

Operations Associate, Jackpocket (Part Time)

Join DraftKings as an Operations Associate for Jackpocket, managing customer lottery ticket orders and redemptions in a fast-paced fulfillment center.

Responsibilities

• Manage and process customer lottery ticket orders and redemptions at our local fulfillment center, ensuring accuracy from start to finish.
• Keep our systems updated with real-time customer order statuses and tracking information.
• Streamline and organize workflows to meet daily objectives and hit deadlines.
• Maintain the smooth operation of printing and scanning equipment, ensuring everything runs flawlessly.
• Step in to support various operational projects as they arise, contributing to the team’s overall success.

Requirements

• Flexibility to work a dynamic schedule, including weekends and holidays with a proven track record of reliable attendance.
• Experience in fast-paced environments, with a knack for technology and familiarity with common software, including Microsoft Excel.
• Self-starter mentality and sharp attention to detail, with the ability to prioritize and tackle tasks independently.
• Exceptional customer service, communication, and time management skills.
• Physical ability to stand and walk frequently and occasionally lift up to 25 lbs, ensuring smooth operations in a fast-moving fulfillment setting.

We Offer

• US hourly rate: 16.00 USD, plus benefits as applicable.
• Comprehensive health benefits, including medical plans, dental, and vision.
• Free access to programs such as free therapy sessions, the Calm App, Virtual Yoga Classes, and more.
• 14 weeks of 100% paid parental leave and workplace lactation support.
• Range of benefits that support family planning.
• Flexible PTO if you work in the United States.
• Pet insurance to help save on vet expenses.
• Gym reimbursement once you enroll in a health insurance plan.
• Financial planning support, including 401(k) matching and Origin Financial programs.
• Commuter benefits to help you save money on your daily commute.
• Tuition Reimbursement Program for eligible team members.

About the Company

At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It’s transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We’re not waiting for the future to arrive. We’re shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together.

DraftKings is proud to be an equal-opportunity employer. We do not tolerate discrimination of any kind and are committed to providing equal employment opportunities regardless of your gender identity, race, nationality, religion, sexual orientation, status as a protected veteran, or status as an individual with a disability.