Operations - Full Time Analyst, Penang, 2026

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About the Position

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

Become a change agent in Citi’s engine house

Operations is the engine house of Citi, providing seamless process execution and leveraging automated solutions. We make global transactions, payments, and trades flow smoothly around the clock wherever we do business, setting the highest standards of performance for the best client experience.

What you’ll do

This two-year program offers a unique opportunity to develop:

Analytical and introduction to leadership skills
Continuous improvement and risk management mindset
Collaboration and client-centric behaviors
Discipline and excellence on execution
Knowledge in the financial services industry and Operations

You will get hands-on experience working with teams across Operations to manage processes and services that enable our businesses to deliver an enhanced client experience and reach our goals of reduced risk and efficient operations. Roles may vary according to location and skillset but will provide opportunities to make an impact in one or more of the following areas: operations optimization, data analytics and insights, and digitalization.

Responsibilities

Develop analytical and leadership skills
Embrace continuous improvement and risk management
Foster collaboration and client-centric behaviors
Demonstrate discipline and excellence in execution
Gain knowledge in the financial services industry and Operations

Requirements

Passion for learning and intellectual curiosity
Ownership and accountability
Adaptability and resilience
Strong communication and organizational skills
Attention to detail, thoughtful with an analytical and strategic mindset
Unquestioned commitment to integrity and ethical decision-making

Nice to Have

For complementary skills, please see above and/or contact the recruiter.

We Offer

The Program will challenge our analysts to develop and grow their skills while supported by:

Experienced managers focused on coaching and supporting analysts, and senior leaders championing the Analyst Program
Structured internal engagement program for analysts to build networks, exposure to senior leaders and develop the skills required for success
Regular training and development throughout the program, with content gradually escalating in complexity in line with experience

About the Company

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.

Global Benefits

Discover the top benefits offered to our global workforce, designed to support your well-being, growth and work-life balance. Explore a few of the highlights that make working with us rewarding.

Learn About Global Benefits

Locations

Pulau Pinang, Malaysia
Pahang, Malaysia

Job Type

Full time

Employment Type

On-site

Operations - Full Time Analyst, Penang, 2026

Job description