Operations Manager - Global Ad Operations
Job description
About the Position
Operations Manager - Global Ad Operations
Team: Global Ad Operations · Reports to: Head of Global Ad Operations
Location: Bulgaria - [Varna / Sofia / Remote]
Contract: Permanent, full time
About Us
Improve Digital, part of Azerion, monetizes the inventory of publishers across Europe and beyond. We run a managed monetization service, a self-service product for long-tail publishers, and in-app and video solutions. Our stack includes our own Prebid wrapper, Google Ad Manager, and a set of supply-side platform integrations that grows every quarter.
We operate as a global operations team alongside multiple local business units, each with its own sales and account management. This structure is a commercial advantage but also a source of operational friction. This role exists to address that friction.
The Role in One Paragraph
We are looking for someone to run the operating system of our ad operations function - not to be its most senior technician. You will own how work enters the team, how it is prioritized, how much capacity we have, what quality means, and how we hold our own standards when a business unit changes its priorities for the third time in a week. You will manage a distributed team across three countries - through their lead, plus two functional specialists. Roughly fifteen people in total, across three countries and two languages.
Responsibilities
- Managing Operations: Overseeing an operations, technical support, or ad operations team, including managing through team leads.
- Measuring Workload: Using defined units to argue for or against headcount.
- Designing Processes: Creating processes and getting them adopted by people who do not report to you.
- Performance Conversations: Setting expectations, following up, and seeing them through.
- Developing Team Members: Transforming competent team members into materially more capable ones.
- Programmatic Advertising Knowledge: Understanding header bidding, Google Ad Manager, Prebid, ads.txt, sellers.json, and supply-side platform integrations to scope work and judge its quality.
- Fluent English: Working across time zones and cultures.
Requirements
- Experience: Managing an operations, technical support, or ad operations team.
- Skills: Measuring workload, designing processes, holding performance conversations, and developing team members.
- Knowledge: Working knowledge of programmatic advertising.
- Language: Fluent English.
Nice to Have
- Experience in managing a large team.
- Being the deepest technical expert on the team.
We Offer
- Hybrid Work Environment: Distributed across Bulgaria, Italy, and the Philippines, with in-person time where it matters.
- Tools: Google Workspace, Slack, Zoho CRM and Desk, BigQuery, Looker Studio.
- Culture: We prefer a documented standard over a heroic individual, and a measured claim over a confident one.
About the Company
Improve Digital, part of Azerion, monetizes the inventory of publishers across Europe and beyond. We run a managed monetization service, a self-service product for long-tail publishers, and in-app and video solutions. Our stack includes our own Prebid wrapper, Google Ad Manager, and a set of supply-side platform integrations that grows every quarter.
Process
- Introductory conversation with the Head of Global Ad Operations, 45 minutes.
- Structured interview against a published competency set - you will receive the competency list in advance.
- Two work samples: a capacity analysis on real anonymized data, and a ninety-day plan. Sent to you 48 hours ahead.
- Conversation with the Account Management Manager, your closest peer.
- Decision, with feedback either way (if you got this far in the process).
© Manufactura Ukraine (Azerion). This job description was sourced from the employer's public career page. TheJob is not the employer — we index the posting and route candidates to the source. All content rights and hiring decisions belong to the employer.
Azerion is a high-growth digital entertainment and media platform. As a content-driven, technology and data company, Azerion serves consumers, digital publishers, advertisers, and game creators globally.Azerion’s integrated platform provides technology solutions to automate the purchase and sale of digital advertising for media buyers and sellers, supported by in-market sales and campaign management teams.Through our technology, content creators, digital publishers, and advertisers work with Azerion to reach the millions of people across the globe that play Azerion’s games and view its distributed entertainment content to increase engagement, loyalty and drive e-commerce.Founded in 2014 by two Dutch entrepreneurs, Azerion has experienced rapid expansion driven by organic growth and strategic acquisitions. Azerion is headquartered in Amsterdam, the Netherlands, and is a publicly-traded company listed on Euronext Amsterdam.