Operations Manager - KSA & UAE

About the Position

Operations Manager - KSA & UAE

We are hiring our future Operations Manager for our GTM markets. Based in Riyadh or Dubai, you will be part of the Operations Leadership team and responsible for all Operational Activities across KSA & UAE.

Responsibilities

• Develop and implement the appropriate Operations strategy for assigned markets in the current model (Customer Service, Kit Booking, Kit Logistics, Shipping/Receiving & Warehousing, Asset Management).
• Manage the Operational activities ensuring that the best talent is sourced, developed, managed, and engaged.
• Work to identify and implement process improvements and ensure that breakthrough solutions are sustained over time.
• Direct work activities & projects based on a clear understanding of customer and market needs.
• Build, liaise, and maintain relationships with colleagues across various functions (Commercial, RAQA, Finance, EMEA Supply Chain, etc.) and divisions (Sales, Marketing) while driving leverage opportunities within the region.
• Lead or participate in cross-functional projects and the integration of operations of any relevant mergers or acquisitions.
• Ensure all Compliance, SOX, FCPA, and other policies and regulations are implemented, applied, and followed.
• Support standardization and alignment of processes.
• Ensure all Key Performance Indicators (KPI's) and financial metrics for Customer and Logistics Services are reviewed and achieved.

Requirements

• Degree in a Business or Logistics discipline(s) or equivalent.
• 5 years of experience in similar responsibility - this experience should ideally be a mix of Logistic/Warehouse management & Customer-facing responsibility.
• 3 years of experience in people management.
• Experience in a multinational company with a complex organization.
• Fluency in English.
• Arabic language is an advantage.
• Process Lean/Excellence/Six Sigma tools, training, and/or certification experience is advantageous.

We Offer

• Join Stryker's award-winning culture.
• Total rewards package including bonuses, healthcare, insurance benefits, retirement programs, wellness programs, and service and performance awards.
• Various social and recreational activities, all of which are location-specific.

About the Company

Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, and Orthopaedics that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.