Operations Supervisor - Hobart
Primary stack
Job description
About the Position
Operations Supervisor - Hobart
Hobart, Tasmania, Australia
About Us
Indie Campers, the go-to campervan Marketplace, is on a mission of making road trips available to everyone. Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong booking experience and high-quality road trips at affordable prices.
With over one million nights rented through our travel platform, we have welcomed more than 300,000 travelers from 169 countries. We offer a comprehensive and expanding array of road trip possibilities: short-term RV rentals, long-term campervan subscriptions, and the possibility of buying one of our vehicles available for sale.
Rooted in a deep technological focus, our challenges are both exciting and demanding and require top talent and motivation to be successfully pursued. We are growing our team and looking for those interested in pursuing this dream with us and joining an ever-developing journey.
Responsibilities
- Handle incoming reservations, welcoming guests, and taking care of check-ins and check-outs;
- Take care of the fleet, logistics, and ensure our campervans are maintained in top condition by monitoring maintenance and repairing needs;
- Assist in training, supervising, and coaching your team;
- Manage booking activities, stock, local suppliers, and cleaning services;
- Handle complaints, emergencies, and any local issues that may arise to ensure smooth operations;
- Prepare and clean our campervans;
- Assist in reselling campervans, preparing and showing them to prospective buyers.
Requirements
- Travel enthusiast with an aptitude for direct contact with customers;
- Experience in Tourism, Hospitality, Retail, or Rent-a-car is desirable;
- Great communication skills and comfortable speaking directly with customers;
- Eligible to work in Australia, with a valid driver's license and confidence to drive a campervan (mandatory);
- Available to work weekends and national holidays;
- Responsible person who takes their work seriously and can be relied upon;
- Well-organized and good at solving problems.
The Indie Commitment!
- Being part of a young, fast-growing, and innovative company where you make a difference;
- Career development opportunities;
- Continuous training and coaching to develop the skills that matter to you;
- Compensation package that includes Performance and Referral Bonuses;
- Free Road Trips, so you can experience Indie firsthand trips around Europe, North America, and Oceania.
Are you ready to Go Indie?
© Indie Campers. This job description was sourced from the employer's public career page. TheJob is not the employer — we index the posting and route candidates to the source. All content rights and hiring decisions belong to the employer.
Mobility