About the Position

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community, and make a real impact.

Team & Role Overview

Bank Network Management (BNM) is part of the Corporate Shared Services Division within the Chief Operating Office (COO). BNM provides best-in-class banking services to our business partners and clients while strengthening regulatory compliance, governance, and control over Citi-owned bank accounts. We achieve this by enforcing the Citi Owned Bank Account and Signatory Management Procedure.

The Data & Technology Management function is responsible for ensuring oversight and delivery of processes and practices across the BNM organization, ensuring a robust governance framework. The Data & Technology Management team is the technology authority for BNM, driving the Data Management program, internal reporting, and business governance.

As an Operations Support Intermediate Analyst, you will be a key contributor to the wider BNM team. This role supports BNM’s business governance, the leadership team, and compliance with critical enterprise standards such as Privacy, Records Management, and Continuity of Business (CoB). To succeed, you will develop effective partnerships with global BNM management and team members to acquire a deep understanding of our business functions and processes. Strong communication and diplomacy skills are required.

Responsibilities

Manage Compliance & Risk Programs: Perform activities related to Privacy, Records Management, and Continuity of Business (CoB) programs in line with global deadlines and standards for evidencing. Collaborate with the global BNM team as well as the BNM Technology team to complete Privacy Impact Assessments, Cross-Border Data Clearances, and maintain the global service catalog in alignment with internal Third-Party Management guidelines.
Deliver Reporting: Aggregate, synthesize, and transform complex operational data into polished presentations and reports for leadership.
Manage Department Content: Oversee department organizational content, including SharePoint site administration and document repositories.
Track Program Deliverables: Coordinate and track program deliverables and initiatives requiring cross-functional engagement as required.

Requirements

Education & Experience: Bachelor's degree or 3–5 years of equivalent experience in areas related to operational risk, audit, controls, information security risk, business continuity, or a similar operational role (preferably within financial services).
Technical & Analytical Skills: Proficiency in data analysis tools and techniques, with proven experience in executive-level reporting and presentation creation.
Organization & Prioritization: Strong organizational skills with the ability to manage multiple requests, prioritize tasks effectively, and meet tight deadlines.
Communication & Collaboration: Excellent communication and interpersonal skills, with a proven capability to work effectively with cross-functional teams and global stakeholders.
Systems & Tools: Excel, PowerPoint, Citi AI tools, experience with SharePoint administration is a plus.

We Offer

By joining Citi Hungary, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive compensation package and enjoy a whole host of additional benefits that support you (and your family) to be well, live well, and save well:

Cafeteria Program
Home Office Allowance (for colleagues working in hybrid work models)
Paid Parental Leave Program (maternity and paternity leave)
Private Medical Care Program and onsite medical rooms at our offices
Pension Plan Contribution to voluntary pension fund
Group Life Insurance
Employee Assistance Program
Access to a wide variety of learning and development programs, online course libraries, and upskilling platforms, such as Udemy and Degreed
Flexible work arrangements to support you in managing work-life balance
Career progression opportunities across geographies and business lines
Socially active employee communities with diverse networking opportunities

About the Company

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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Operations Support Intermediate Analyst

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