Operator Response & Support Center

About the Position

Operator Response & Support Center

Ref#: J024009_1790337713

Type of work: Contract

Country: Norway

Start date: September 30th, 2026

Duration: 7 months

We are seeking a dedicated professional to join our team as part of the Operator Response & Support Center in Stavanger, Norway. This role involves ensuring emergency response support and threat monitoring.

Responsibilities

• Main point of contact in the company for notification of emergency situations
• Acting on all reports of serious incidents and situations requiring emergency response support, ensuring further notification in accordance with established plans
• Providing remote support to employees during business travel, following-up Journey Management Plans (JMP) and Travel Communication Plans
• Conducting real-time threat monitoring from open sources and initiating actions as needed
• Receive and act on reports of serious incidents, including further notification and mobilization of client`s emergency response organization
• Collect, analyze, and disseminate data from open-source information systems to support stakeholders understand and mitigate threats and risks
• Transform collected data into written and actionable reports
• Maintain situational awareness of the global threat landscape and proactively inform stakeholders in a timely manner about identified threats
• Stay updated and seek information on evolving threat picture
• Support POB count during incidents and business travel in high threat countries
• Collaborate with Clients emergency organization by monitoring, responding and executing tasks in Clients corporate crisis management tool
• Conduct notification and mass communication to employees in case of serious incidents
• Notify and collaborate with Petroleum Industry Security Alert System (PISAS) when required

The position implies 24/7 shift work - including weekend, evening and night shift

Requirements

• Degree level education preferred - preferably in emergency response, crisis management or a security related discipline
• Experience from relevant positions within operations, security, emergency response, and/or military (OSINT)
• Have good understanding of security and emergency preparedness
• Excellent IT and digital skills
• Prior knowledge of CIM (Crisis Management tool) is considered an advantage
• Fluency in Norwegian and English, written and oral, is essential
• Knowledge of client`s national and international role and presence is considered an advantage
• Team player, however able to operate individually
• Problem solving skills and creativity
• Ability to handle stress in demanding emergency situations
• Proactive and pragmatic; strong analytic, problem solving and communication skills
• 24/7 duty roster, including evening, night and weekend shifts
• Able to work alone during night shifts and weekend shifts

We Offer

• Competitive contract terms
• Opportunity to work in a dynamic and impactful role
• Professional growth and development

About the Company

Join our team and contribute to ensuring the safety and security of our operations in Norway.

Contact Information

Inger Marie Augestad

Consultant

[email protected]