Job Description, Responsibilities & Requirements
About the Position
We are looking for an Order Coordinator Assistant Sales to join our Order Coordination Team at our Munich headquarters. This role supports the organization of our sales and support teams globally. If you are an active and energetic individual with a passion for working in a multicultural team, we want you!
Responsibilities
- Creating and monitoring customer orders within SAP and Salesforce
- Checking product availability and capacity planning according to customer requirements within SAP
- Maintaining accurate, up-to-date order documentation and efficiency during the post-sales and production process
- Processing deliveries for shipment, ensuring timely delivery of products to customer sites
- Obtaining approvals and following up on back orders with relevant stakeholders
- Creating invoices, credit notes/memos as well as managing return orders
- Monitoring of open orders in OOPA
- Booking of acceptance, revenue, and warranty dates in SAP
- Close collaboration with various departments such as sales operations at HQ and subsidiaries, production, warehouse, and export to coordinate orders efficiently
- Participation and contribution to continuous improvement projects
Requirements
- Completed commercial education
- Minimum of 1 year experience in a service-oriented and international environment, such as sales support or customer service
- Strong interpersonal skills with the ability to work independently with a deep sense of commitment
- A motivated team player with a good sense of humor and proactive mindset
- Ability to manage multiple tasks simultaneously in a fast-paced environment under tight deadlines
- Excellent verbal and written communication skills
- Well-organized with solid computer skills and knowledge in integrated ERP solutions, e.g., SAP, Salesforce.com
- Business fluency in German and English
We Offer
- A mutually-supportive, international team
- Meaningful work with a lasting impact on medical technology
- 30 vacation days, plus December 24th and December 31st
- Flexible working hours as well as hybrid work model within Germany
- Bike leasing via cooperation partner "BikeLeasing"
- Parking garage and safe underground bike storage
- Award-winning subsidized company restaurant and in-house cafes
- Variety-rich fitness program in our ultra-modern 360m² company gym
- Regular after work, team, and company events
- Comprehensive training and continuing education opportunities
About the Company
At the forefront of health technology for over 35 years, Munich-based Brainlab digitizes medical workflows, from diagnosis to therapy, to offer clinicians and patients better treatment possibilities. Our innovative digital ecosystem forms the basis for modern healthcare technology in 4000 hospitals in 120 countries.
Our key to success is our creative, talented, and hard-working team, which consists of around 2000 dedicated and inspiring individuals in 25 locations worldwide. To succeed in reaching our targets, we are seeking committed colleagues who can stand behind our core values: curious, authentic, and useful.
Ready to apply? We look forward to receiving your online application including your first available start date and desired salary.
Contact person: Leonie von Leoprechting