Order Management Specialist

About the Position

Order Management Specialist

For our production plant in Sakarya/Arifiye, we are looking for a candidate for the position of Order Management Specialist.

About the Role

Join our dynamic Order Management Team, where we ensure a smooth end-to-end coordination of customer orders for our production plant in Sakarya/Arifiye. As a key interface between our customers and internal production planning, the team is responsible for managing order flows according to contractual requirements and ensuring on-time delivery performance.

Responsibilities

• Coordinates the customer orders with the site production planning department according to the contracts with the customers
• Prioritization based on the customer order requirements
• Follow up the right escalation path within the customer organization in case of the customer order delays
• Responsible for the customer delivery KPIs
• Regularly follow up and update customer order base within the SAP system

Requirements

• Bachelor’s Degree in engineering or related field
• Multiple years of experience in automotive sector or logistics
• Direct customer contact experience with customer-oriented mindset and negotiation skills to reach optimum results
• High stress management capability
• Fluent Turkish and fluent in English speaking and writing
• Driving license

Why ZF

• An employment contract in a stable, global company
• Private health insurance and employee package
• Good working atmosphere; working in an international team, interesting projects, and tasks

At ZF, work-life balance is firmly embedded in our corporate culture, as confirmed by our certification as a family-friendly employer through the berufundfamilie audit. The berufundfamilie label can be found on zf.com here: https://www.zf.com/mobile/de/careers/diversity_and_inclusion/diversity_and_inclusion.html

About the Company

At ZF, we continuously strive to build and maintain a culture where inclusiveness is lived and diversity is valued. We actively seek ways to remove barriers so that all our employees can rise to their full potential. We aim to embed this vision in our legacy through how we operate and build our products as we shape the future of mobility.

Contact

Onur Benli

+49 211 584 2184

Apply now!