Order Processing and Export Manager (m/f/d)

About the Position

Order Processing and Export Manager (m/f/d)

• Location: On-site in Gilching, Bayern, Germany
• Department: Supply Chain

You are an important key function within our fulfillment team and are responsible for communication with our worldwide dealers. As part of our growing world-class team, currently consisting of 8 members, you will play a central role in pushing the boundaries of drone technology.

You will work closely with stakeholders from Supply Chain Management, Production, and Warehouse to ensure the organization and coordination of order and delivery processes. With your knowledge of order processing and international goods flows, you will support Quantum Systems in its mission to make unmanned aerial systems (sUAV) the benchmark for airborne data collection solutions.

Responsibilities

• Responsible for communication with our global dealers to coordinate and organize order and delivery processes, especially with third countries
• Independent creation of order confirmations, invoices, and delivery notes in the company’s internal ERP system
• Ensuring that materials are available for shipment at the agreed time and correctly booked in the ERP system
• Supporting our support team in handling returns and compensation deliveries
• Collaboration with external logistics service providers for the proper planning and execution of shipments to our customers
• Preparation of all required documents for export processing (customs declarations and other customs-relevant documents such as EUR1, COO, ATR, and Carnet ATA)
• Applying for and corresponding regarding export licenses with BAFA (Federal Office for Economic Affairs and Export Control)

Requirements

• Completed commercial training (e.g., freight forwarding and logistics clerk or comparable)
• At least 3 years of professional experience in international order processing, customer service, or warehouse management
• Interest in customs and export processing topics
• Open, communicative, friendly, and competent demeanor
• Highly self-motivated and independently advance your area of responsibility
• Fluency in German and English

We Offer

• Company pension scheme: Support for your future provisions
• Flexible working hours: Trust-based working hours for work-life balance
• Mobile working: Balance through remote work options
• Bike-Leasing: Support for environmentally friendly commuting
• Corporate Benefits: Attractive offers and discounts from well-known suppliers and brands, e.g. Adidas, Apple, Expedia
• Employee events: Opportunities to grow and celebrate together
• Lunch-Card: Daily lunch budget sponsored
• Company Shuttle: Convenient shuttle service from Pasing in Munich

About the Company

Quantum Systems specializes in the development, design, and production of small Unmanned Aerial Systems (sUAS). Our range of electric vertical take-off and landing (eVTOL) sUAS are built to maximize range and versatility and to provide operators with a seamless user experience. By integrating cutting-edge software capabilities, like edge computing and real-time AI-powered data processing, Quantum Systems is building next-generation UAS for clients in defence, security, public sectors.

Our Commitment

We are an open-minded company that not only values diversity, but actively promotes it. Regardless of gender, age, ethnic origin, religion, sexual orientation, or disability, we firmly believe that the diversity of our employees is an essential part of our success.

At our company, every voice is heard and every perspective is valued. We believe that our differences enrich us and help us to find creative solutions and generate innovative ideas. We pride ourselves on creating an inclusive work environment where all employees can reach their full potential.