Order Processing Executive

About the Position

Order Processing Executive

We are looking for a dedicated Order Processing Executive to join Koerber Technologies Sdn. Bhd. in Shah Alam, Selangor. This role involves managing commercial orders, coordinating logistics, and ensuring compliance with ISO standards.

Responsibilities

• Commercial order processing and coordination throughout stages of offer, order, and delivery.
• Receive, review, enter, and confirm intercompany orders in the relevant ERP system.
• Validate material numbers, quantities, pricing, requested delivery dates, Incoterms, shipping instructions, and other order details.
• Coordinate product availability, production schedules, allocation, and delivery commitments with planning, procurement, warehouse, and manufacturing teams.
• Monitor open orders from receipt through delivery and invoicing, proactively following up on delays, shortages, blocks, and exceptions.
• Communicate order status, confirmed dates, backorders, changes, and risks clearly to internal customers and relevant stakeholders.
• Manage order amendments, cancellations, returns, credit or debit requests, and delivery discrepancies in line with approved procedures.
• Coordinate export, customs, transport, and shipping documentation with relevant departments.
• Investigate and resolve issues relating to pricing, master data, stock availability, delivery, invoicing, and system transactions.
• Maintain accurate order records, supporting documents, correspondence, and audit trails.
• Support month-end activities by reviewing open orders, delivery status, billing blocks, and incomplete transactions.
• Track service performance and contribute to improvements in order accuracy, lead time, on-time delivery, and process efficiency.
• Follow company policies, internal controls, trade-compliance requirements, and applicable quality standards.
• Close coordination and communication with colleagues from various departments, stakeholders, as well as the German HQ.
• Dotted line reporting and integration with OPM organization within the company.

Requirements

• Diploma or bachelor’s degree in business administration, supply chain, logistics, operations, or a related field.
• More than 3 years of working experience in order management, customer service, sales administration, supply chain, or a similar coordination role.
• Working knowledge of ERP systems, preferably SAP, and proficiency in Microsoft Excel and other Microsoft 365 applications.
• Experience with export documentation, Incoterms, customs requirements, or cross-border shipments is an advantage.
• Experience in worldwide logistics (Import/Export and Shipping background).
• Able to work independently and under pressure.
• High sense of responsibility.
• Excellent communication skills, strong written and spoken English; additional languages are an advantage in a regional or global environment.

We Offer

• Competitive salary
• Opportunity to work with a global technology company
• Professional development and growth opportunities
• Diverse and inclusive work environment

About the Company

Körber is a global technology company for intelligent manufacturing and supply chain solutions. As a reliable innovation partner, Körber turns entrepreneurial thinking into customer success by providing leading technology to fuel what’s next – from end-to-end pharma production and advanced supply chain solutions to high-tech machinery and process equipment. Körber combines deep domain expertise with integrated hardware, software, and digital services, to help customers take the next step.

Job Segment:

Logistics, Supply Chain, ERP, Procurement, SAP, Operations, Technology

Apply now via the “Apply now” button. We value diversity and therefore welcome all applicants - regardless of gender, nationality, ethnic or social origin, religion/belief, disability, age, sexual orientation and identity, and any other protected status.