Order to Cash Manager

About the Position

We are seeking an Order to Cash Manager to lead and drive transformation in our end-to-end process, ensuring operational excellence and compliance.

Responsibilities

• Define and drive the long-term vision for the Order to Cash process, ensuring alignment with enterprise goals and cross-functional stakeholders.
• Develop and maintain a global transformation roadmap focused on digital enablement, process standardization, and innovation.
• Establish and monitor KPIs to measure end-to-end performance, ensuring alignment with business strategy and continuous improvement goals.
• Lead global initiatives to eliminate inefficiencies and optimize the Order to Cash process through innovation, stakeholder collaboration, and agile execution.
• Ensure consistent, high-quality execution of the Order to Cash process across geographies and delivery locations through standardized policies, processes, and systems.
• Lead and develop a global team of process and subject matter experts and change agents, fostering a collaborative, inclusive, and high-performance culture.

Requirements

• Bachelor’s degree or above in business or related field
• Senior process expert with strong business acumen and ability to lead through influence
• 7+ years of experience working in a GBS/multi-functional shared services environment
• Demonstrated highly effective experience partnering with various cross-functional teams
• Excellent financial acumen and understanding of the P&L and working capital
• Experience with implementing Global processes and usage of SAP, C4C CRM, credit management solutions, and customer service telephony platforms
• Working knowledge of SOX and internal controls, including policies and procedures ensuring a strong Control Environment
• Experience in different innovative technologies like RPA, AI, Machine Learning, and business query & analytics tools is highly desired
• Strong communication, change management, and influence skills to move toward consensus at all levels of an organization
• Excellent analytical abilities

We Offer

• Opportunity to work in a leading global glass packaging company
• Collaborative and inclusive work environment
• Professional growth and development opportunities
• Competitive compensation package

About the Company

To be the leading producer of glass bottles and jars worldwide you need passion, commitment, and innovation baked into the very fabric of a business and its people. For more than 120 years, our glass makers have honed their craft - channeling their creativity into more than 1,800 patents held today. When you join O-I you become part of that story.

O-I has more than a century of experience crafting pure, sustainable, brand-building glass packaging for many of the world’s best-known food and beverage brands. We are proud to provide high-quality glass packaging for beer, wine, spirits, food, non-alcoholic beverages, cosmetics, and pharmaceuticals. We are dedicated to make what matters to shape a healthier, more sustainable, and more exciting world. We transform the industry to make glass more relevant and more accessible to more people.

With nearly 19,000 employees and an unparalleled footprint spanning almost 64 plants in 18 countries, O-I is a truly global maker of glass packaging.

Job Location

• Location: Virtual
• Type: Remote

Additional Information

We are an equal opportunity employer and welcome applications from all qualified candidates, including people with disabilities.

REPORTING RELATIONSHIPS

Position reports to VP, Global Business Service and has 4 subject matter process expert direct reports and a team of 70 Managed Services members.

All your information will be kept confidential according to EEO guidelines.

O-I is an Equal Opportunity Employer, and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact O-I at [email protected] and let us know the nature of your request and your contact information.